Method for providing an item of satisfaction information about a customer's predicted satisfaction with regard to a medical device
AssigneeSiemens Healthcare GmbH
InventorsAn NGUYEN, Stefan FOERSTEL, Michael SCHRAPP, Tobias HIPP, Marie MECKING
Life of this patent
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Abstract
A computer-implemented method is for providing an item of satisfaction information about a customer's predicted satisfaction with regard to a medical device. In an embodiment, the method includes providing input data, the input data including at least one operating parameter of the medical device and at least one item of customer information. The method moreover includes applying a first trained function to the input data, to generate the satisfaction information. The method further includes providing the satisfaction information.
Claims24
A computer-implemented method for providing at least one item of satisfaction information about a predicted satisfaction of a customer regarding to a medical device, the computer-implemented method comprising:
- providing input data, the input data including at least one operating parameter of the medical device and at least one item of customer information;
- applying a first trained function to the input data, to generate the at least one item of satisfaction information;
- and
- providing the at least one item of satisfaction information.
A computer-implemented method for providing a first trained function, the computer-implemented method comprising:
- providing training input data, the training input data including at least one operating parameter of a medical device and at least one item of customer information;
- providing training output data, the training output data including an item of satisfaction information about predicted satisfaction of a customer with regard to the medical device, and the training output data and the training input data relating to one another;
- training the first trained function based upon the training input data and the training output data;
- and
- providing the first trained function after the training.
A system for providing at least one item of satisfaction information about a predicted satisfaction of a customer with regard to a medical device, the system comprising:
- at least one processor configured to
- provide input data, the input data including at least one operating parameter of the medical device and at least one item of customer information,
- apply a first trained function to the input data, to generate the at least one item of satisfaction information;
- and
- an interface, configured to provide the at least one item of satisfaction information.
Dependencies are inferred from the claim text.