Method and system of managing a vehicle abnormality of a fleet vehicle

A system for managing vehicle abnormalities of a vehicle from a plurality of vehicles forming a fleet, the system comprising:

• a datastore storing a plurality of assigned user records, wherein each of the assigned user records includes information related to an assigned user that employs the vehicle from the fleet;
• a controller communicatively coupled to the fleet, wherein the controller is configured to:
• identify, in response to receiving a notification from a subject vehicle from the fleet, a related assigned user record from among the plurality of assigned user records based on information in the notification, wherein the information of the notification includes a vehicle identification of the vehicle, the vehicle abnormality, or a combination thereof;
• and
• associate the vehicle abnormality of the subject vehicle with the related assigned user record, wherein the vehicle abnormality includes a vehicle wheel misalignment.

A method comprising:

• detecting, by a vehicle controller providing in a vehicle, a vehicle wheel misalignment based on data from one or more sensors and a diagnostic model, wherein the data is indicative of a steering wheel state, a vehicle wheel state, or a combination thereof;
• transmitting, by the vehicle controller, a notification to a fleet management system in response to the vehicle wheel misalignment being detected, wherein the notification includes a vehicle identification of the vehicle, data related to the vehicle wheel misalignment, or a combination thereof;
• identifying, by the fleet management system, an assigned user record from among a plurality of user records managed by the fleet management system based on the vehicle identification;
• and
• associating, by the fleet management system, the vehicle wheel misalignment with the assigned user record.