Methods, systems, devices, and computer-readable storage medium for information processing

An information processing system comprising:

• at least one storage device including a set of instructions;
• and
• at least one processor in communication with the at least one storage device, wherein when executing the set of instructions, the at least one processor is configured to cause the system to:
• obtain a help request transmitted by a user terminal through an online to offline service platform implemented on the user terminal, the help request being in response to an event associated with a user;
• determine a first service provider from a candidate service provider set based on the help request, the first service provider having an ability to arrive at a location where the event happens within a preset time period and handle the event;
• generate a first help order associated with the help request;
• and
• transmit the first help order to a first terminal associated with the first service provider through the online to offline service platform implemented on the first terminal via the network.

An information processing method comprising:

• obtaining a help request transmitted by a user terminal through an online to offline service platform implemented on the user terminal, the help request being in response to an event associated with a user;
• determining a first service provider from a candidate service provider set based on the help request, the first service provider having an ability to arrive at a location where the event happens within a preset time period and handle the event;
• generating a first help order associated with the help request;
• and
• transmitting the first help order to a first terminal associated with the first service provider through the online to offline service platform implemented on the first terminal via the network.

A computer-readable storage medium, wherein the storage medium includes computing instructions for information processing, when executed, the computing instructions direct a system to perform a method, the method comprises:

• obtaining a help request transmitted by a user terminal through an online to offline service platform implemented on the user terminal, the help request being in response to an event associated with a user;
• determining a first service provider from a candidate service provider set based on the help request, the first service provider having an ability to arrive at a location where the event happens within a preset time period and handle the event;
• generating a first help order associated with the help request;
• and
• transmitting the first help order to a first terminal associated with the first service provider through the online to offline service platform implemented on the first terminal via the network.