Dynamically routable universal request

A system, comprising:

• one or more processors configured to:
• receive a service request;
• create a universal service request ticket for the service request;
• route the service request to a dynamically selected service domain including by creating for the dynamically selected service domain a child service request ticket of the universal service request ticket;
• and
• update a status of the universal service request ticket based on a status of the child service request ticket of the dynamically selected service domain;
• and
• a memory coupled to at least one of the one or more processors and configured to provide the at least one of the one or more processors with instructions.

A computer program product embodied in a non-transitory computer readable medium and comprising computer instructions for:

• to receiving a service request;
• creating a universal service request ticket for the service request;
• routing the service request to a dynamically selected service domain including by creating for the dynamically selected service domain a child service request ticket of the universal service request ticket;
• and
• is updating a status of the universal service request ticket based on a status of the child service request ticket of the dynamically selected service domain.