# US 2021/0342933 A1 · Offline to Online Management System > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2021/0342933 A1 - Document ID: US20210342933A1 - Status: Published application - Kind: A1 - Application number: 17/302,281 - Filed: 2021-04-29 - Published: 2021-11-04 - Earliest claimed: 2016-03-10 - Inventors: Khai Gan CHUAH - Web page: https://patentgrep.com/patent/US20210342933A1 ## CPC - G06Q 30/08: Auctions - G06Q 20/12: specially adapted for electronic shopping systems - G06Q 20/18: involving self-service terminals [SST], vending machines, kiosks or multimedia terminals - G06Q 20/20: Point-of-sale [POS] network systems - G06Q 30/06: Buying, selling or leasing transactions - G06Q 10/083: Shipping - G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR ## Abstract O2O (Offline to Online) Management System is a computer-implemented service which manages the operation and interaction among the brick-and-mortar stores, merchants, warehouse and product providers. It also manages the purchase transactions by the customers at online marketplace and the brick-and-mortar stores. Unlike the online shopping services which provide only storefront Web access, the O2O Management System integrates the transaction and operation of online marketplace, brick-and-mortar retail stores, merchants, warehouses and product providers with a network of computer systems, such as internet. The transaction of O2O Management System occurs in the combination of physical retail facility (retail store) and internet. ## Claims ### Claim 1 A method for managing the operation of online-offline retail business, the method comprising the steps of: a. providing plurality of members to list information to database; b. matching and pairing first member with second member; c. receiving retail space information from retail provider and transmitting relevant retail space information to said member; d. receiving product information from product provider and transmitting relevant production information to said member; e. receiving purchase transaction from retail facility; and transmitting purchase transaction to a plurality of said members. ### Claim 2 (depends on 1) The method defined in claim 1, further comprising: creating list of relevant retail space layout templates to said member. ### Claim 3 (depends on 1) The method defined in claim 1, further comprising: allocating retail spot for a plurality of said members by auctioning. ### Claim 4 (depends on 1) The method defined in claim 1, further comprising: managing the sample for a plurality of said members. ### Claim 5 (depends on 3) The method defined in claim 3, further comprising: providing sample automated system to a plurality of said members. The said sample automated system can be further configured by said member. ### Claim 6 (depends on 1) The method defined in claim 1, further comprising: managing the retail transaction for a plurality of said members. ### Claim 7 (depends on 1) The method defined in claim 1, further comprising: notifying warehouse to ship out product to customer. ### Claim 8 A method for managing the operation of online-offline retail business, the method comprising the steps of: a. providing plurality of members to list information to database; b. matching and pairing retail provider, merchant and product providers; c. generating list of relevant retail space layout templates to said member; d. receiving purchase transaction from retail facility; and transmitting purchase transaction to a plurality of said members. ### Claim 9 (depends on 8) The method defined in claim 8, further comprising: managing the sample for a plurality of said members. ### Claim 10 (depends on 8) The method defined in claim 8, further comprising: allocating retail spot for a plurality of said members by auctioning. ### Claim 11 A method for managing the operation of online-offline retail business, the method comprising the steps of: a. providing plurality of members to access and list plurality of items to database; b. matching and pairing retail provider, merchant and product providers; c. managing the sample for a plurality of said members; d. receiving purchase transaction from retail facility; and transmitting purchase transaction to a plurality of said members. ### Claim 12 (depends on 11) The method defined in claim 11, further comprising: creating list of relevant retail space layout templates to said member. ### Claim 13 (depends on 11) The method defined in claim 11, further comprising: setting up retail space for said member. ### Claim 14 (depends on 11) The method defined in claim 11, further comprising: allocating retail spot for a plurality of said members by auctioning. ### Claim 15 A method for managing the operation of online-offline retail business, the method comprising the steps of: a. providing plurality of members to list information to database; b. receiving retail space information from retail provider; c. managing the sample for a plurality of said members; d. receiving purchase transaction from retail facility; and notifying warehouse to ship out product to customer. ### Claim 16 (depends on 15) The method defined in claim 15, further comprising: creating list of relevant retail space layout templates to said member. ### Claim 17 (depends on 15) The method defined in claim 15, further comprising: setting up retail space for said member. ### Claim 18 (depends on 15) The method defined in claim 15, further comprising: allocating retail spot for a plurality of said members by auctioning.