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US 2021/0312000 A1Published application
Live bi-directional video/audio feed generation between a consumer and a service provider
AssigneeTaskhuman, Inc.
InventorsRavi SWAMINATHAN, Kartik Thumbavanam PADMANABHAN
Life of this patent
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Abstract
System and method for a consumer to initiate a live bi-directional audio/video feed to a previously unknown available service provider either by selecting from a set of dynamically determined categories or through natural language search techniques.
Claims18
A method to generate live bi-directional video/audio feed between a consumer and a service provider comprising:
- obtaining a consumer query;
- analyzing the consumer query to generate one or more service categories each service category including one or more service providers that provide services to the consumer responsive to the query;
- displaying to the consumer the one or more service categories;
- receiving a consumer input to select a service category from the one or more service categories;
- choosing a service provider from one or more service providers of the selected service category;
- and
- initiating a live bi-directional video/audio feed between the consumer and the chosen service provider.
4 more elements
The method of claim 3, further comprises:
- updating the real-time status indicator to reflect a change in service provider availability.
A method to generate live bi-directional video/audio feed between a consumer and a service provider comprising:
- discovering one or more service categories;
- analyzing the discovered categories to generate one or more service categories each service category including one or more service providers that provide services to the consumer responsive to the discovered categories;
- displaying to the consumer the one or more service categories;
- receiving a consumer input to select a service category from the plurality of service categories;
- choosing a service provider from one or more service providers of the selected service category;
- and
- initiating a live bi-directional video/audio feed between the consumer and the chosen service provider.
4 more elements
The method of claim 13, further comprises:
- updating the real-time status indicator to reflect a change in service provider availability.
Dependencies are inferred from the claim text.