Optimization of human-centric processes

A non-transitory computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by an electronic system, cause the electronic system to:

• provide a human-centric process (HCP) authoring application window configured to allow an author to edit one or more tasks associated with implementing the human-centric process, wherein the HCP authoring application window comprises one or more task cards, wherein at least one of the task cards includes HCP task characteristic data input fields configured to receive HCP task characteristics of the task card by the author;
• while each of a plurality of workers is performing the one or more tasks associated with the implemented human-centric process, receive current worker task status data representative of a respective worker completing one of the tasks associated with the implemented human-centric process, wherein the worker task status data comprises objective data;
• receive prior worker task status data and prior author process modification data for prior human-centric processes;
• determine whether the current worker task status data meets task completion criteria, wherein the task completion criteria are based on the current worker task status data, the prior worker task status data and the prior author modifying step data;
• in response to a first determination that the current worker task status data does not meet task completion criteria, provide a recommendation to alter one or more characteristics of the one or more task cards in a recommendation area of the HCP authoring application window and cause the task card for the HCP to be displayed in a task card area of the HCP authoring application window;
• and
• in response to a second determination that the current worker task status data meets the task completion criteria, cause the task card for the HCP to be displayed in the task card area of the HCP authoring application window.

A non-transitory computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by an electronic system, cause the electronic system to:

• display a sequence of one or more task cards for a human-centric process (HCP) to a worker, wherein the task cards include content regarding the HCP;
• determine whether characteristics of the task and worker meet certain criteria;
• in response to a determination that the characteristics of the task and worker meet certain criteria, analyze the task and criteria to determine optimizations regarding one or more desired results of the sequence of the one or more task cards for the HCP;
• and
• adjust the sequence, quantity and/or content of the task cards for the HCP displayed to the worker based on said optimizations.