Preempting or resolving fraud disputes relating to introductory offer expirations

A computer system configured to reduce financial transaction disputes, the computer system comprising:

• one or more transceivers;
• and
• one or more processors configured to:
• identify an introductory offer has caused disputes or complaints by a first set of customers after an introductory period has expired, wherein the introductory offer is an offer for which
• an introductory amount is periodically charged by a merchant during the introductory period, and
• an increased amount greater than the introductory amount is periodically charged by the merchant after the introductory period has expired;
• train, using information associated with the introductory offer, a machine learning program to identify customers currently being periodically charged the introductory amount according to the introductory offer and to determine when the introductory period will expire for individual ones of the second set of one or more customers;
• receive financial transaction activity associated with customers;
• identify, by inputting the financial transaction activity into the trained machine learning program, a second set of one or more customers currently being periodically charged the introductory amount according to the introductory offer;
• identify, by inputting the financial transaction activity into the trained machine learning program, when the introductory period of the introductory offer will expire for a customer from the second set of customers;
• generate an electronic notification indicating that the customer had accepted the introductory offer;
• and
• transmit, via the one or more transceivers, an electronic notification to one or more customer mobile devices associated with the customer prior to expiration of the introductory period for the customer.

A non-transitory, computer-readable medium storing instructions that, when executed by one or more processors, cause the one or more processors to:

• identify an introductory offer that has caused disputes or complaints from a first set of customers after an introductory period has expired, wherein the introductory offer is an offer for which
• an introductory amount is periodically charged by a merchant during the introductory period, and
• an increased amount greater than the introductory amount is periodically charged by the merchant after the introductory period has expired;
• train, using information associated with the introductory offer, a machine learning program to identify customers currently being periodically charged the introductory amount according to the introductory offer and to determine when the introductory period will expire for individual ones of the second set of one or more customers;
• receive financial transaction activity associated with customers;
• identify, by inputting the financial transaction activity into the trained machine learning program, a second set of one or more customers currently being periodically charged the introductory amount according to the introductory offer;
• identify, by inputting the financial transaction activity into the trained machine learning program, when the introductory period of the introductory offer will expire for a customer from the second set of customers;
• generate an electronic notification indicating that the customer had accepted the introductory offer;
• and
• transmit, via one or more transceivers, the electronic notification to one or more customer mobile devices associated with the customer prior to expiration of the introductory period for the customer.