US 2021/0264357 A1 · System and Method for Order Retrieval

Abstract

A system and method for order retrieval is provided. In some embodiments, the system may comprise a mobile computing device associated with a customer and a computing device associated with a business, such as a restaurant or retail store. The customer mobile computing device may received identity information associated with the customer, generate a menu, receive an order, provide navigational directions to a delivery zone, and detect and transmit a preparation timeframe arrival and subsequently, a delivery zone arrival and location of the customer. The business computing device may receive the identity information and the order, adjust a preparation timeframe and the delivery zone, receive and display the preparation timeframe arrival and the delivery zone arrival, and complete the order. In further exemplary embodiments, the system may also comprise a printer connected to the business computing device. The printer may receive the identity information and the order and print at least one ticket.

Claims20

Dependent claims

An order retrieval system, comprising:

a mobile computing device associated with a customer, operative to
receive identity information associated with the customer;
generate a menu comprising one or more items associated with a business;
receive an order comprising at least one of the one or more items;
transmit the identity information and the order to the business;
detect an initial location associated with the customer;
provide navigational directions from the initial location to a delivery zone;
detect a preparation timeframe arrival of the customer;
transmit the preparation timeframe arrival to the business;
detect a delivery zone arrival of the customer;
detect a delivery zone location of the customer;
transmit the delivery zone arrival and the delivery zone location to the business;
a computing device associated with the business, operative to
receive the identity information and the order;
adjust a preparation timeframe;
adjust the delivery zone;
receive the preparation timeframe arrival;
display a preparation timeframe arrival notification;
receive the delivery zone arrival and the delivery zone location;
display a delivery zone arrival notification and the delivery zone location;
and
complete the order.

19 more elements

A method for order retrieval, comprising

providing a mobile computing device associated with a customer and a computing device associated with a business;
at the mobile computing device associated with the customer,
receiving identity information associated with the customer;
generating a menu computing one or more items associated with the business;
receiving an order comprising at least one of the one or more items;
transmitting the identity information and the order to the business;
detecting an initial location associated with the customer;
providing navigational directions from the initial location to a delivery zone;
detecting a preparation timeframe arrival of the customer;
transmitting the preparation timeframe arrival to the business;
detecting a delivery zone arrival of the customer;
detecting a delivery zone location of the customer;
transmitting the delivery zone arrival and the delivery zone location to the business;
at the computing device associated with the business,
receiving the identity information and the order;
adjusting a preparation timeframe;
adjusting the delivery zone;
receiving the preparation timeframe arrival;
displaying a preparation timeframe arrival notification;
receiving the delivery zone arrival and the delivery zone location;
displaying a delivery zone arrival notification and the delivery zone location;
and
completing the order.

20 more elements

A non-transitory, tangible computer-readable medium having stored thereon computer-executable instructions, which, when executed by a computer processor, enable performance of a method comprising:

providing a customer mobile computing device and a business computing device;
receiving, at the customer mobile computing device, identifying information associated with the customer;
generating, at the customer mobile computing device, a menu computing one or more items associated with the business;
receiving, at the customer mobile computing device, an order comprising at least one of the one or more items;
transmitting, at the customer mobile computing device, the order to the business;
detecting, at the customer mobile computing device, an initial location associated with the customer;
providing, at the customer mobile computing device, navigational directions to the delivery zone;
detecting, at the customer mobile computing device, a preparation timeframe arrival of the customer;
transmitting, at the customer mobile computing device, the preparation timeframe arrival to the business;
detecting, at the customer mobile computing device, a delivery zone arrival of the customer;
detecting, at the customer mobile computing device, a delivery zone location of the customer;
transmitting, at the customer mobile computing device, the delivery zone arrival and the delivery zone location to the business;
receiving, at the business computing device, the identifying information and the order;
adjusting, at the business computing device, a preparation timeframe;
adjusting, at the business computing device, the delivery zone;
receiving, at the business computing device, the preparation timeframe arrival;
displaying, at the business computing device, a preparation timeframe arrival notification;
receiving, at the business computing device, the delivery zone arrival and the delivery zone location;
displaying, at the business computing device, a delivery zone arrival notification and the delivery zone location;
and
completing, at the business computing device, the order.

18 more elements

Dependencies are inferred from the claim text.

System and Method for Order Retrieval

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System and Method for Order Retrieval

Life of this patent

Abstract

Claims20