# US 2021/0243301 A1 · Address reliability and augmentation for emergency text > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2021/0243301 A1 - Document ID: US20210243301A1 - Status: Published application - Kind: A1 - Application number: 16/780,576 - Filed: 2020-02-03 - Published: 2021-08-05 - Earliest claimed: 2020-02-03 - Assignees: Microsoft Technology Licensing, LLC - Applicants: Microsoft Technology Licensing, LLC - Inventors: Frank Bruce Shearar; Amer Aref Hassan; David Anthony Lickorish - Web page: https://patentgrep.com/patent/US20210243301A1 ## CPC - H04M 3/5116: {for emergency applications} - H04W 4/02: Services making use of location information - H04M 11/04: with alarm systems, e.g. fire, police or burglar alarm systems - H04W 4/029: Location-based management or tracking services - H04W 4/14: Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD] - H04W 4/90: Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS] - H04W 64/003: {locating network equipment} - H04W 76/50: for emergency connections - H04M 2242/04: for emergency applications - H04M 2242/30: Determination of the location of a subscriber - H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08) - H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72) ## Abstract Systems and methods may be used for providing an emergency text service via a mobile device. These systems and methods may include receiving an indication that an emergency text service has been started at the mobile device, generating a user interface component for entry of a location by a user, and receiving, via the user interface component, location information entered by the user. The systems and methods may include separately determining a probable location of the mobile device without user input and sending, in a single emergency communication, both the location information entered by the user and the probable location of the mobile device. ## Claims ### Claim 1 A method of providing an emergency text service on a mobile device, the method comprising: receiving an indication that an emergency text service has been started at the mobile device; generating, using at least one processor of the mobile device, a user interface component for entry of a location by a user; receiving, via the user interface component, location information entered by the user; separately determining a probable location of the mobile device without user input; generating a single emergency communication message including the location information entered by the user and the probable location of the mobile device; and sending the single emergency communication message, in a single emergency communication from the mobile device, including both the location information entered by the user and the probable location of the mobile device. ### Claim 2 (depends on 1) The method of claim 1, wherein sending the single emergency communication includes sending the single emergency communication to an emergency service system. ### Claim 3 (depends on 1) The method of claim 1, wherein sending the single emergency communication includes when the location information entered by the user corresponds to the probable location, sending in the single emergency communication an indication that the location information entered by the user is reliable. ### Claim 4 (depends on 1) The method of claim 1, wherein sending the single emergency communication includes when the location information entered by the user conflicts with the probable location, sending in the single emergency communication an indication that the location information entered by the user is unreliable. ### Claim 5 (depends on 1) The method of claim 1, wherein sending the single emergency communication includes sending a probability that the probable location is reliable. ### Claim 6 (depends on 1) The method of claim 1, wherein the probable location is determined and sent using a background process opaque to the user. ### Claim 7 (depends on 1) The method of claim 1, wherein the single emergency communication is a text message and wherein the probable location is sent in metadata of the text message. ### Claim 8 (depends on 1) The method of claim 1, further comprising after sending the single emergency communication, determining an update in the probable location of the mobile device, and sending the updated probable location of the mobile device. ### Claim 9 A mobile device for providing an emergency text service, the mobile device comprising: one or more hardware processors; a memory, storing instructions, which when executed, cause the one or more hardware processors to perform operations comprising: receiving an indication that an emergency text service has been started at the mobile device; generating a user interface component for entry of a location by a user; receiving, via the user interface component, location information entered by the user; separately determining a probable location of the mobile device without user input; generating a single emergency communication message including the location information entered by the user and the probable location of the mobile device; and sending the single emergency communication message, in a single emergency communication from the mobile device, including both the location information entered by the user and the probable location of the mobile device. ### Claim 10 (depends on 9) The mobile device of claim 9, wherein sending the single emergency communication includes sending the single emergency communication to an emergency service system. ### Claim 11 (depends on 9) The mobile device of claim 9, wherein sending the single emergency communication includes when the location information entered by the user corresponds to the probable location, sending in the single emergency communication an indication that the location information entered by the user is reliable. ### Claim 12 (depends on 9) The mobile device of claim 9, wherein sending the single emergency communication includes when the location information entered by the user conflicts with the probable location, sending in the single emergency communication an indication that the location information entered by the user is unreliable. ### Claim 13 (depends on 9) The mobile device of claim 9, wherein sending the single emergency communication includes sending a probability that the probable location is reliable. ### Claim 14 (depends on 9) The mobile device of claim 9, wherein the probable location is determined and sent using a background process opaque to the user. ### Claim 15 (depends on 9) The mobile device of claim 9, wherein the single emergency communication is a text message and wherein the probable location is sent in metadata of the text message. ### Claim 16 (depends on 9) The mobile device of claim 9, wherein the one or more hardware processors are further configured to perform operations comprising, after sending the single emergency communication, determining an update in the probable location of the mobile device, and sending the updated probable location of the mobile device. ### Claim 17 An apparatus for providing an emergency text service, the apparatus comprising: means for receiving an indication that an emergency text service has been started at the mobile device; means for generating a user interface component for entry of a location by a user; means for receiving, via the user interface component, location information entered by the user; means for separately determining a probable location of the mobile device without user input; generating a single emergency communication message including the location information entered by the user and the probable location of the mobile device; and means for sending the single emergency communication message, in a single emergency communication from the mobile device, including both the location information entered by the user and the probable location of the mobile device. ### Claim 18 (depends on 17) The apparatus of claim 17, wherein the means for sending the single emergency communication include means for sending the single emergency communication to an emergency service system. ### Claim 19 (depends on 17) The apparatus of claim 17, wherein the means for sending the single emergency communication include, when the location information entered by the user corresponds to the probable location, means for sending in the single emergency communication an indication that the location information entered by the user is reliable. ### Claim 20 (depends on 17) The apparatus of claim 17, wherein the means for sending the single emergency communication include, when the location information entered by the user conflicts with the probable location, means for sending in the single emergency communication an indication that the location information entered by the user is unreliable.