# US 2021/0243279 A1 · Event Management System for Facilitating User Interactions at a Venue

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- Number: US 2021/0243279 A1
- Document ID: US20210243279A1
- Status: Published application
- Kind: A1
- Application number: 17/233,667
- Filed: 2021-04-19
- Published: 2021-08-05
- Earliest claimed: 2015-08-18
- Assignees: Eventbrite, Inc.
- Applicants: Eventbrite, Inc.
- Inventors: Nadim Awad; Steven Elliott Lewandowski; Edial W. Dekker
- Web page: https://patentgrep.com/patent/US20210243279A1

## CPC

- G06Q 20/045: {using payment protocols involving tickets}
- G06Q 20/12: specially adapted for electronic shopping systems
- H04L 67/10: in which an application is distributed across nodes in the network (software deployment G06F8/60; multiprogramming arrangements G06F9/46)
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

A user computing device is loaded with a ticket identifier for an event and configured to act as a beacon device transmitting a unique identifier. At the event, a first event computing device located at a first area of the venue (e.g., the main entrance) detects the transmitted beacon and interacts with the user computing device to authenticate the ticket and enable access to the first area. A second event computing device located at a second area of the venue (e.g., VIP area) detects the transmitted beacon and interacts with the user computing device to authenticate the ticket and enable access to the second area.

## Claims

### Claim 1

A method comprising:
detecting, by a first event computing device located at a first area of an event venue, at least a first unique identifier being periodically transmitted by a first user computing device;
retrieving, by the first event computing device, a first set of instructions associated with the first unique identifier, the first set of instructions configured for authorizing access to the first area of the event venue;
receiving, by the first event computing device from the first user computing device after execution of the first set of instructions by one of the first user computing device or the first event computing device, a first ticket identifier;
determining, by the first event computing device, that the first ticket identifier is a valid ticket identifier for the first area;
upon determining that the first ticket identifier is a valid ticket identifier for the first area, enabling access to the first area for a holder of the first user computing device;
detecting, by a second event computing device located at a second area of the event venue located within the first area, the first unique identifier being periodically transmitted by the first user computing device;
retrieving, by the second event computing device, a second set of instructions associated with the first unique identifier, the second set of instructions configured for authorizing access to the second area of the event venue;
determining, by the second event computing device, that the first ticket identifier is a valid ticket identifier for the second area;
upon determining that the second ticket identifier is a valid ticket identifier for the second area, enabling access to the second area for the holder of the first user computing device.

### Claim 2 (depends on 1)

The method of claim 1, further comprising:
downloading, by the first event computing device from an event management server, a list having a plurality of unique identifiers including the first unique identifier, a plurality of unique users each respectively associated with one of the plurality of unique identifiers including a first user associated with the first unique identifier, a plurality of valid ticket identifiers each respectively associated with one of the plurality of unique users including the first ticket identifier associated with the first user, and each of the plurality of valid ticket identifiers configured to enable access to at least the first area.

### Claim 3 (depends on 2)

The method of claim 2, the step of determining that the first ticket identifier is a valid ticket identifier for the first area further comprising comparing the first ticket identifier to the plurality of valid ticket identifiers on the list of unique identifiers.

### Claim 4 (depends on 2)

The method of claim 2, further comprising configuring the first event computing device to listen for the plurality of unique identifiers.

### Claim 5 (depends on 1)

The method of claim 1, further comprising:
downloading, by the second event computing device from an event management server, a list having a plurality of unique identifiers including the first unique identifier, a plurality of unique users each respectively associated with one of the plurality of unique identifiers, a plurality of valid ticket identifiers each respectively associated with one of the plurality of unique users, and at least one of the plurality of valid ticket identifiers configured to enable access to the second area.

### Claim 6 (depends on 5)

The method of claim 5, the step of determining that the first ticket identifier is a valid ticket identifier for the second area further comprising comparing the first ticket identifier to the plurality of valid ticket identifiers on the list of unique identifiers.

### Claim 7 (depends on 5)

The method of claim 5, further comprising configuring the second event computing device to listen for the at least one of the plurality of unique identifiers.

### Claim 8 (depends on 1)

The method of claim 1, the step of determining that the first ticket identifier is a valid ticket identifier for the first area further comprising:
transmitting, by the first event computing device to an event management server, the detected unique identifier; and
receiving, by the first event computing device, the first set of instructions from the event management server.

### Claim 9 (depends on 1)

The method of claim 1, the step of determining that the first ticket identifier is a valid ticket identifier for the second area further comprising:
transmitting, by the second event computing device to the event management server, the detected unique identifier; and
receiving, by the second event computing device, the second set of instructions from the event management server.

### Claim 10 (depends on 1)

The method of claim 1, the first unique identifier is the first ticket identifier.

### Claim 11 (depends on 1)

The method of claim 1, the step of enabling access to the first area further comprising providing a notification to the first user computing device that access to the first area has been enabled.

### Claim 12 (depends on 11)

The method of claim 11, further comprising:
providing a third set of instructions to the first user computing device; and
receiving an appropriate response from the first user computing device.

### Claim 13 (depends on 12)

The method of claim 12, further comprising:
requesting a scan of the first ticket identifier;
receiving the scan of the first ticket identifier.

### Claim 14

A method comprising:
detecting, by a first event computing device located at a first area of an event venue, a plurality of unique identifiers each being periodically transmitted by a respective one of a plurality of user computing devices;
comparing, by the first event computing device, each of the detected unique identifiers to a list having a plurality of valid unique identifiers that permit access to the first area and a subset of the valid unique identifiers that also permit access to a second area of the event venue;
determining, from the comparison performed by the first event computing device, whether each of the detected unique identifiers are valid unique identifiers permitting access to the first area;
enabling access to the first area to a user holding one of the plurality of user computing devices transmitting one of the unique identifiers determined to be a valid unique identifier;
detecting, by a second event computing device located at the second area, at least one of the unique identifiers determined to be in the subset of valid unique identifiers;
comparing, by the second event computing device, each of the detected unique identifiers to the list of valid unique identifiers;
determining, from the comparison performed by the second event computing device, that at least one of the detected unique identifiers is in the subset of valid unique identifiers permitting access to the second area;
enabling access to the second area to a user holding the respective user computing device transmitting the at least one detected unique identifier determined to be in the subset of valid unique identifiers.

### Claim 15 (depends on 14)

The method of claim 14, further comprising:
downloading, by the first event computing device and second event computing device from an event management server, the list.

### Claim 16 (depends on 14)

The method of claim 14, the step of enabling access to the first area further comprising providing a notification to the first user computing device that access to the first area has been enabled.

### Claim 17 (depends on 16)

The method of claim 16, further comprising:
providing a third set of instructions to the first user computing device; and
receiving an appropriate response from the first user computing device.

### Claim 18

An event management system, comprising:
a first event computing device located at a first area of an event venue, the first event computing device having a first processor configured with a first instruction set that, when executed, causes the first processor to:
detect a plurality of unique identifiers each being periodically transmitted by a respective one of a plurality of user computing devices;
determine, for each of the detected plurality of unique identifiers, that a first subset of the detected plurality of unique identifiers are valid unique identifiers permitting access to the first area;
enable access to the first area to a user holding one of the plurality of user computing devices transmitting one of the first subset of the detected unique identifiers determined to be a valid unique identifier;
a second event computing device located at a second area of the event venue, the second event computing device having a second processor configured with a second instruction set that, when executed, causes the second processor to:
detect at least one of the first subset of the detected plurality of unique identifiers being periodically transmitted;
determine that the at least one of the first subset of the detected plurality of unique identifiers is a valid unique identifier permitting access to the second area; and
enable access to the second area to a user holding a user computing device the at least one of the first subset of the detected plurality of unique identifiers determined to be a valid unique identifier permitting access to the second area.
