System and method to direct processing of orders to improve processing resource usage
AssigneeThe Toronto-Dominion Bank
InventorsMILOS DUNJIC, ANTHONY HAITUYEN NGUYEN, YUBING LIU
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AssigneeThe Toronto-Dominion Bank
InventorsMILOS DUNJIC, ANTHONY HAITUYEN NGUYEN, YUBING LIU
Estimating the term…
There is provided a system and method to direct processing of orders to improve processing resource usage. QOS statistics relative to wait times and/or processing times or other measures of busyness may be maintained relative to physical office or branch locations where customers attend to have orders processed. QOS measures may be defined relative to these statistical measures of busyness that predict future busyness at respective locations. The QOS measures may be provided to a customer, such as in association with an order ahead application, to recommend to the customer to attend at a location that is less busy thereby distributing processing requests (orders) to less busy locations and better utilize resources.
A computing device comprising a processor, a storage device storing instructions and a communication component, wherein the instructions, when executed by the processor, configure the computing device to:
A computer implemented method comprising:
A computer program product comprising a non-transient computer-readable device storing instructions, wherein the instructions, when executed by a processor of a computing device, configure the computing device to:
A computing device comprising a processor, a storage device storing instructions and a communication component, wherein the instructions, when executed by the processor, configure the computing device to:
Dependencies are inferred from the claim text.