Multiple device access configuration and alerting
AssigneeAvaya Management L.P.
InventorsChristopher D. Baldwin, Tibor Lukac, Kurt Haserodt
Life of this patent
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Abstract
The present disclosure provides a communication system and method, among other things. As a non-limiting example, the method includes registering a first user device as a first Multi Device Access (MDA) device for a user, registering several other user devices as MDA devices for the user, marking the first user device with a first alerting priority, marking the other devices with a second alerting priority that is different from the first alerting priority, receiving an incoming call for the user, and causing the first user device to alert for the incoming call at a different time than the other user devices based on the first alerting priority being different from the second alerting priority.
Claims20
A system, comprising:
- a microprocessor;
- memory coupled with the microprocessor and comprising instructions that are executable by the microprocessor, the instructions comprising:
- instructions that register a first user device and a second user device with a common extension;
- instructions that mark the first user device with a first alerting priority;
- instructions that mark the second user device with a second alerting priority that is different from the first alerting priority;
- and
- instructions that process an incoming call directed toward a user associated with the common extension based on the first alerting priority and the second alerting priority such that the first user device alerts at a different time than the second user device.
A computer memory device comprising instructions stored therein which, when executed by a processor, enable the processor to:
- register a first user device and a second user device with a common extension;
- mark the first user device with a first alerting priority;
- mark the second user device with a second alerting priority that is different from the first alerting priority;
- receive an incoming call for the common extension;
- and
- cause the first user device to alert for the incoming call at a different time than the second user device based on the first alerting priority being different from the second alerting priority.
A method, comprising:
- registering a first user device as a first Multi Device Access (MDA) device for a user;
- registering a second user device as a second MDA device for the user;
- marking the first user device with a first alerting priority;
- marking the second user device with a second alerting priority that is different from the first alerting priority;
- receiving an incoming call for the user;
- and
- causing the first user device to alert for the incoming call at a different time than the second user device based on the first alerting priority being different from the second alerting priority.
Dependencies are inferred from the claim text.