US 2021/0201934 A1 · REAL-TIME VERBAL HARASSMENT DETECTION SYSTEM

Abstract

In some cases, a verbal harassment detection system may use machine learning models to detect verbal harassment in real-time or near real-time. The system may receive an audio segment comprising a portion of audio captured by a microphone located within a vehicle. Further, the system may convert the audio segment to a text segment. The system may provide at least the text segment to a prediction model associated with verbal harassment detection to obtain a harassment prediction. Further, the system may provide the audio segment to an emotion detector to obtain a detected emotion of a speaking user that made an utterance included in the audio segment. Based at least in part on the harassment prediction and the detected emotion, the system may automatically, and without user intervention, determine whether a user is being harassed.

Claims20

Dependent claims

A computer-implemented method of predicting an occurrence of harassment of a user of a ride-sharing application, the computer-implemented comprising:

as implemented by an interactive computing system comprising one or more hardware processors and configured with specific computer-executable instructions,
receiving an audio segment comprising a portion of audio captured by a microphone located within a vehicle providing a ride to a user of a ride-sharing application associated with a ride-sharing service;
converting the audio segment to a text segment;
accessing a prediction model associated with verbal harassment detection;
providing at least the text segment to the prediction model to obtain a harassment prediction;
providing the audio segment to an emotion detector to obtain a detected emotion of a speaking user that made an utterance included in the audio segment;
and
determining based at least in part on the harassment prediction and the detected emotion that the user is being harassed.

5 more elements

A system configured to predict an occurrence of harassment of a user of a ride-sharing application, the system comprising:

a non-volatile storage configured to store one or more prediction models useable to predict the occurrence of the harassment of the user;
and
a hardware processor of an interactive computing system in communication with the non-volatile storage, the hardware processor configured to execute specific computer-executable instructions to at least:
receive an audio segment comprising a portion of audio captured by a microphone located within a vehicle;
convert the audio segment to a text segment;
access a prediction model associated with verbal harassment detection from the non-volatile storage;
provide at least the text segment to the prediction model to obtain a harassment prediction;
provide the audio segment to an emotion detector to obtain a detected emotion of a speaking user that made an utterance included in the audio segment;
and
determine based at least in part on the harassment prediction and the detected emotion that the user is being harassed.

7 more elements

Dependencies are inferred from the claim text.

Real-time verbal harassment detection system

Life of this patent

Real-time verbal harassment detection system

Life of this patent

Abstract

Claims20