Information processing apparatus, information processing method, and program

An information processing method comprising:

• a speech recognition success/failure determination procedure that determines success or failure of speech recognition of a user's speech input;
• a normal response generation procedure that generates normal response information to be presented to the user in a case where it is determined in the determination that the speech recognition has succeeded;
• and
• an advice information generation procedure that generates advice information to be presented to the user in a case where it is determined in the determination that the speech recognition has failed due to a surrounding environment of the user,
• the procedures being executed by an information processing apparatus.

A program that causes an arithmetic processor to implement:

• a speech recognition success/failure determination function that determines success or failure of speech recognition of a user's speech input;
• a normal response generation function that generates normal response information to be presented to the user in a case where it is determined in the determination that the speech recognition has succeeded;
• and
• an advice information generation function that generates advice information to be presented to the user in a case where it is determined in the determination that the speech recognition has failed due to a surrounding environment of the user.