Dynamically rendered interface elements during online chat sessions
AssigneePaypal, Inc.
InventorsBerry Belcher, Ragunath Jayabalakrishnan, Vamsikrishna Sanisetty
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AssigneePaypal, Inc.
InventorsBerry Belcher, Ragunath Jayabalakrishnan, Vamsikrishna Sanisetty
Estimating the term…
There are provided systems and methods for dynamically rendered interface elements during online chat sessions. A user may engage in online communications with another user, such as a communication session between a customer and a customer representative or agent of a merchant. During this communication session, the agent may navigate to particular data on the agent's device, which may be desirable to provide to the customer. For example, the agent may view a particular item of interest to the customer. An application programming interface of the merchant may detect one or more actions or calls associated with this data and may dynamically provide an interface element to transmit data displayed on the agent's device to the customer's device during the communication session. The customer may view a dynamically rendered interface element that allows for processing data during the communication session with the agent.
A merchant system comprising:
A non-transitory machine-readable medium having stored thereon machine-readable instructions executable to cause a machine to perform operations comprising:
A method comprising:
Dependencies are inferred from the claim text.