Combined Ratings and Reviews Widget

Abstract

A method offers an online platform to generate an overall rating using various quantitative data and non-quantitative information of a business. The rating includes reputation rating, credibility rating, industry standing, customer satisfaction rating, any combined rating thereof. The rating incorporates numerous ratings by third-party organizations, chambers of commerce, business bureaus, government entities, independent rating/ranking organizations, etc. By acquiring information and data from internal and external sources, the method dynamically creates the business rating through computation with and without weighting factors, and natural language processing (NLP) technology that is used to convert non-quantitative information into quantitative values. Further, the method combines the resulting rating with relevant business information into a rating widget, configured to form a dynamic and interactive display in multiple numerical and graphical formats. Thus, the method offers an overall business rating that facilitates an informed decision-making about the reputability and professionalism of the business.

Dependencies are inferred from the claim text.