Baggage delivery system and method
AssigneeSITA Information Netwkorking Computing UK Limited
InventorsPierre Marie Jean GUIOL, Adrien SANGLIER
Life of this patent
Estimating the term…
Abstract
A system and method of delivering a bag to a final destination are described. The system receives a customer request to re-route the bag, the customer request including a final destination and a unique identifier associated with customer-related information. The system identifies the bag based on the customer-related information and re-routes the bag from a first destination to a further destination. The system sends a delivery request to a delivery service provider for the bag to be delivered from the further destination to the final destination.
Claims42
A bag delivery system comprising:
- a receiver for receiving customer-related information associated with the bag and a customer request to re-route the bag, the customer request including a final destination and a unique identifier associated with the customer-related information;
- a scanner for identifying the bag based on the customer-related information;
- a baggage sortation system for re-routing the bag from a first destination to a further destination;
- and
- a transmitter for sending a delivery request including the further destination and the final destination to a delivery service provider for the bag to be delivered from the further destination to the final destination.
The system of any preceding claim further comprising an availability engine,
- wherein the availability engine is configured to determine whether the delivery service provider is able to provide a bag delivery service.
The system of any preceding claim, wherein the baggage sortation system comprises a delivery time database, which stores a number of parameters for estimating a bag delivery time.
The system of any preceding claim, wherein the first destination is a first terminal location in particular a destination airport and wherein the receiver is further configured to receive a customer request to re-route the bag from a pick-up location to a further terminal location in particular an origin or departure airport,
- wherein the first and further terminal location are connected in a transport network;
- and
- wherein the transmitter is configured to send a second delivery request including the pick-up location and the further terminal location to a second delivery service provider for the bag to be collected from the pick-up location and delivered to the further terminal location.
A bag delivery method comprising the steps of:
- receiving customer-related information associated with the bag;
- receiving a customer request to re-route the bag, the customer request including a final destination and a unique identifier associated with the customer-related information;
- identifying the bag with a scanner based on the customer-related information;
- re-routing the bag from a first destination to a further destination;
- and
- sending a delivery request including the further destination and the final destination to a delivery service provider for the bag to be delivered from the further destination to the final destination.
Dependencies are inferred from the claim text.