# US 2021/0171318 A1 · Remote operation of an elevator > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2021/0171318 A1 - Document ID: US20210171318A1 - Status: Published application - Kind: A1 - Application number: 17/100,129 - Filed: 2020-11-20 - Published: 2021-06-10 - Earliest claimed: 2019-12-10 - Assignees: Kone Corporation - Applicants: Kone Corporation - Inventors: Ari KATTAINEN; Juha-Matti AITAMURTO - Web page: https://patentgrep.com/patent/US20210171318A1 ## CPC - B66B 5/027: {to permit passengers to leave an elevator car in case of failure, e.g. moving the car to a reference floor or unlocking the door} - B66B 1/3461: {between the elevator control system and remote or mobile stations} - B66B 5/028: {Safety devices separate from control system in case of power failure, for hydraulical lifts, e.g. braking the hydraulic jack (B66B5/16 takes precedence)} - B66B 25/00: Control of escalators or moving walkways (walkways of variable speed type B66B21/12; handrails of variable speed type B66B23/26; of general application G05) - B66B: ELEVATORS; ESCALATORS OR MOVING WALKWAYS ({apparatus for raising or lowering persons on theatrical stages or the like A63J5/12} ; funicular railbound systems with rigid ground-supported tracks and cable traction, e.g. cliff railways, B61B9/00; arrangements of ammunition handlers in vessels B63G3/00; hoists, lifts, or conveyors for loading or unloading in general B65G; braking or detent devices controlling normal movements of winding drums or barrels B66D; ship-lifting devices E02C; garages for many vehicles with mechanical means for lifting vehicles E04H6/12; hoists for feeding ammunition or projectiles to launching apparatus or to loading mechanisms F41A9/00) ## Abstract According to an aspect, there is provided a method for remote operation of a plurality of elevators, each of the plurality of elevators being coupled with a communication computer. The method comprises receiving, by a remote service system from the communication computer, a rescue request associated with an elevator; providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators; enabling, by the remote service system, a data connection with the communication computer to control the verified elevator; and performing, by the remote service system, a remote operation associated with the verified elevator via the enabled data connection. ## Claims ### Claim 1 A method for remote operation of a plurality of elevators in a centralized manner by a remote service system at a remote location, the remote service system comprising a remote manual operation panel and a remote communication computer associated with the remote manual operation panel, each of the plurality of elevators comprising an elevator controller associated with a communication computer, the method comprising: receiving, by a remote service system from the communication computer associated with an elevator, a rescue request associated with the elevator; providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators; enabling, by the remote communication computer, a data connection the communication computer associated with the elevator to control the verified elevator; and performing, via the remote manual operation panel of the remote service system, a remote manual operation associated with the verified elevator using the enabled data connection. ### Claim 2 (depends on 1) The method of claim 1, wherein providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators comprises establishing the verification by means of a shared secret. ### Claim 3 (depends on 1) The method of claim 1, wherein providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators comprises establishing the verification by means of a challenge-response authentication. ### Claim 4 (depends on 3) The method of claim 3, wherein providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators, comprises: causing generation, by the remote service system, of the challenge as a visual and/or an audible signal within the elevator; and determining, by the remote service system, based on the visual and/or audible signal that the visual and/or audible signal originates from the elevator associated with the rescue request. ### Claim 5 (depends on 1) The method of claim 1, wherein providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators, comprises: obtaining at least one image comprising a visually identifiable element from an interior of at least one elevator; and verifying the elevator associated with the rescue request based on at least the visually identifiable element from the interior of the at least one elevator. ### Claim 6 (depends on 1) The method of claim 1, wherein the rescue request comprises an identifier identifying a physical element associated with the elevator; and providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators, comprises checking, from a memory, that the identifier is associated with the elevator subject to the rescue request. ### Claim 7 (depends on 1) The method of claim 1, wherein the remote manual operation comprises bypassing of a safety contact. ### Claim 8 (depends on 1) The method of claim 1, wherein the remote manual operation comprises bypassing of a safety function. ### Claim 9 (depends on 1) The method of claim 1, wherein the remote manual operation comprises opening of at least one hoisting machinery brake. ### Claim 10 (depends on 1) The method of claim 1, wherein the remote manual operation comprises activating of a rescue drive unit associated with the elevator. ### Claim 11 (depends on 1) The method of claim 1, wherein the remote communication computer comprises a safety layer, and a rescue apparatus associated with the elevator subject to the remote manual operation is associated with the safety layer to establish a black channel. ### Claim 12 A remote service system for performing remote operation of a plurality of elevators in a centralized manner by a remote service system at a remote location, each of the plurality of elevators being associated with a communication computer, the remote service system comprising: a remote manual operation panel; a remote communication computer associated with the remote manual operation panel; means for receiving from the communication computer associated with an elevator, a rescue request associated with the elevator; means for providing a verification to distinguish the elevator associated with the rescue request among the plurality of elevators; means for enabling a data connection by the remote communication computer with the communication computer associated with the elevator to control the verified elevator; and wherein a remote manual operation associated with the verified elevator is configured to be performed via the remote manual operation panel using the enabled data connection. ### Claim 13 (depends on 12) A remote service system of claim 12, wherein the means are configured to perform a method wherein providing, by the remote service system, a verification to distinguish the elevator associated with the rescue request among the plurality of elevators comprises establishing the verification by means of a shared secret. ### Claim 14 (depends on 12) An elevator system comprising: a remote operation system of claim 12; and a plurality of elevators comprising an elevator controller associated with a communication computer. ### Claim 15 (depends on 1) A computer program comprising a computer program code which, when executed by at least one processor, causes the at least one processor to perform the method of claim 1.