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US 2021/0004248 A1Published application
Interactive informational interface
AssigneeSnap Inc.
InventorJeremy Voss
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AssigneeSnap Inc.
InventorJeremy Voss
Estimating the term…
Example embodiments described herein relate to an interactive interface system to maintain a user support profile, wherein the user support profile comprises a plurality of media content that includes user support content, receive a message request from a client device wherein the message request includes an identification of the user support profile and corresponding message content that includes a natural language request, convert the natural language request to a query term, perform a query upon the plurality of media content associated with the user support profile based on the query term, identify relevant media content based on the query, and cause display of the relevant media content within a chat interface at the client device. The interfaces generated and displayed by the interactive interface system therefore enable a user to access user support without having to navigate to a separate interface.
A method comprising:
A system comprising:
A non-transitory machine-readable storage medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:
Dependencies are inferred from the claim text.