Automated cognitive analysis and specialized skills capture

A computer program product comprising:

• a computer readable storage medium readable by one or more processors and storing instructions for execution by the one or more processors for performing a method comprising:
• monitoring, by the one or more processors in a shared computing environment, tasks performed within the shared computing environment by an authorized user via at least one interface of a computing system;
• determining, by the one or more processors, based on the monitoring, that the authorized user is initiating a given task, wherein the given task is a recurring administrative task within the shared computing environment;
• querying, by the one or more processors, a repository accessible to the one or more processors in a shared computing environment to determine if the repository comprises a runbook comprising guidance relevant to the given task;
• based on the querying, determining, that the repository does not comprise the runbook;
• based on the determining, automatically initiating one or more devices of the computing system to capture and cognitively analyze activities performed by the authorized user to complete the given task, wherein the one or more devices comprise an audio capture device and a screen recorder;
• determining, by the one or more processors, based on the monitoring, that the authorized user has completed the given task;
• stopping, by the one or more processors, the capturing by the one or more devices of the activities performed by the authorized user;
• and
• generating, by the one or more processors, the runbook comprising the guidance relevant to the given task from the captured activities.

A system comprising:

• a memory;
• one or more processors in communication with the memory;
• program instructions executable by the one or more processors via the memory to perform a method, the method comprising:
• monitoring, by the one or more processors in a shared computing environment, tasks performed within the shared computing environment by an authorized user via at least one interface of a computing system;
• determining, by the one or more processors, based on the monitoring, that the authorized user is initiating a given task, wherein the given task is a recurring administrative task within the shared computing environment;
• querying, by the one or more processors, a repository accessible to the one or more processors in a shared computing environment to determine if the repository comprises a runbook comprising guidance relevant to the given task;
• based on the querying, determining, that the repository does not comprise the runbook;
• based on the determining, automatically initiating one or more devices of the computing system to capture and cognitively analyze activities performed by the authorized user to complete the given task, wherein the one or more devices comprise an audio capture device and a screen recorder;
• determining, by the one or more processors, based on the monitoring, that the authorized user has completed the given task;
• stopping, by the one or more processors, the capturing by the one or more devices of the activities performed by the authorized user;
• and
• generating, by the one or more processors, the runbook comprising the guidance relevant to the given task from the captured activities.