# US 2020/0402183 A1 · Real estate services communication system

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- Number: US 2020/0402183 A1
- Document ID: US20200402183A1
- Status: Published application
- Kind: A1
- Application number: 16/907,200
- Filed: 2020-06-20
- Published: 2020-12-24
- Earliest claimed: 2019-06-22
- Inventors: ALexandria Middleton; Lesley Salman
- Web page: https://patentgrep.com/patent/US20200402183A1

## CPC

- G06Q 10/06311: {Scheduling, planning or task assignment for a person or group}
- G06Q 10/1097: {using calendar-based scheduling for task assignment}
- G06Q 10/40: Business processes related to social networking or social networking services
- G06Q 20/108: {Remote banking, e.g. home banking}
- G06Q 20/12: specially adapted for electronic shopping systems
- G06Q 30/0185: {Product, service or business identity fraud}
- G06Q 30/0282: Rating or review of business operators or products
- G06Q 40/03: Credit; Loans; Processing thereof
- G06Q 50/16: Real estate
- G06Q 50/265: {Personal security, identity or safety}
- H04W 4/025: {using location based information parameters}
- H04L 67/10: in which an application is distributed across nodes in the network (software deployment G06F8/60; multiprogramming arrangements G06F9/46)
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

A real estate services communication system and method for improving the efficiency of real estate home showings. The real estate communication system is typically comprised of at least one seller agent device, at least one showing agent(s) devices, and application software. When a selling agent receives a buyer request to be shown a property, the selling agent can send out the request to show the property to a selected showing agent in the selling agent's network, who can then show the buyer the property. This system provides the selling agent a more efficient way to show properties, the buyers more conveniently arranged showings, and the showing agent a convenient source of extra income.

## Claims

### Claim 1

A method of showing properties, comprising the steps of:
providing a real estate services communication system comprised of:
either at least one central server and at least at least one seller agent communication device, or only the at least one seller agent communication device,
and at least one showing agent communication device,
loading application software capable of operating the system into the central server, at least one seller device, or both,
selecting at least one showing agent to show at least one property,
either providing access to the application software, or loading the application software, to at least one showing agent communication device
sending a request from a buyer to be shown one or more properties from the seller device or central server to either a network of showing agents, a selected number of showing agents, or a single selected showing agent,
selecting a showing agent to show the buyer the at least one property and
notifying the showing agent of their selection.

### Claim 2 (depends on 1)

A method of showing properties according to claim 1, wherein the at least one showing agent communication device is that of a showing agent, and further comprising the step of selecting and creating a network comprised of at least one showing agent.

### Claim 3 (depends on 2)

A method of showing properties according to claim 2, wherein the selecting and creating the network of showing agents is further comprised of the steps of obtaining information about the at least one potential showing agent, evaluating the information, and either accepting or not accepting each potential showing agent into the network of showing agents.

### Claim 4 (depends on 3)

A method of showing properties according to claim 3, comprising the further step of, if the potential showing agent is accepted into the network, providing the selling agent's device the capability to operate within the network and communicate with the seller's communication device within the network.

### Claim 5 (depends on 3)

A method of showing properties according to claim 3, comprising the further step of:
pre-programming the communication system to include, for each selected showing agent, preferred geographic area, preferred times to show, or both.

### Claim 6 (depends on 2)

A method of showing properties according to claim 2, wherein the selecting and creating the network of showing agents is further comprised of the step of
checking information provided by each potential showing agent.

### Claim 7 (depends on 2)

A method of showing properties according to claim 2, wherein the selecting and creating the network of showing agents is further comprised of the steps of
running a criminal background check of each potential showing agent, running a credit check of each potential showing agent, or both.

### Claim 8 (depends on 2)

A method of showing properties according to claim 2, wherein the selecting and creating the network of showing agents is further comprised of the steps of
obtaining time periods and geographic area in which each potential showing agent is available to show properties.

### Claim 9 (depends on 1)

A method of showing properties according to claim 1, comprising the further step of providing a method of paying the showing agent from either the central server or the seller communication device

### Claim 10 (depends on 1)

A method of showing properties according to claim 1, comprising the further step of loading the application software onto at least one buyer communication device.

### Claim 11 (depends on 1)

A method of showing properties according to claim 1, wherein the selecting a showing agent to show the buyer the at least one property and notification steps are further comprised of the steps of
prioritizing the showing agents, and either:
Continuing selecting and informing showing agents of the buyer request until at least one acceptance is received from at least one showing agent,
selecting a showing agent from the at least one accepting showing agent(s), and notifying the selected showing agent
or,
informing prioritized showing agents one at a time until a showing agent accepts, and notifying that showing agent of their selection.

### Claim 12 (depends on 1)

A method of showing properties according to claim 1, further comprising the steps of:
notifying the buyer, via a buyer communication device, that a j=showing has been arranged and
supplying the buyer with at least one piece of information about the selected showing agent.

### Claim 13 (depends on 1)

A method of showing properties according to claim 1, further comprising the step of:
sending the selected showing agent at least one piece of information about the property to be shown.

### Claim 14 (depends on 1)

A method of showing properties according to claim 1, further comprising the step of:
completing and sending a notification of the showing, a brief report of the showing, or both from the showing agent communication device to the selling agent communication device or central server.

### Claim 15 (depends on 1)

A method of showing properties according to claim 1, further comprising the step of:
providing buyer feedback on the showing agent into the buyer communication device to the central server or seller communication device.

### Claim 16 (depends on 1)

A method of showing properties according to claim 1, further comprising the step of:
sending payment electronically from the central server or selling agent communication device to the showing agent.

### Claim 17 (depends on 1)

A method of showing properties according to claim 1,
wherein at least one central server is provided, and the at least one central server is at least one PC, at least one laptop, at least one tablet, at least one smartphone, at least one server, or a combination thereof.

### Claim 18 (depends on 1)

A method of showing properties according to claim 1,
wherein the selling agent's communication device, and the showing agent communication device, is a smartphone, PC, tablet, or laptop, or smartphone, or combination thereof.

### Claim 19 (depends on 1)

A method of showing properties according to claim 1,
wherein the application software is loaded onto the at least one showing agent communication device from an “App store” site, from a website, or from the selling agent communication device, or combination of these.

### Claim 20 (depends on 1)

A method of showing properties according to claim 1,
comprising the further step of providing a buyer communication device, and
wherein the communication system is capable of accessing and transferring Global Positioning Satellite information from the at least one showing agent communication device to at least one other communication device, from the buyer communication device, to at least one other communication device, or both.
