# US 2020/0401766 A1 · Method for recommending and implementing communication optimizations

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- Number: US 2020/0401766 A1
- Document ID: US20200401766A1
- Status: Published application
- Kind: A1
- Application number: 16/906,439
- Filed: 2020-06-19
- Published: 2020-12-24
- Earliest claimed: 2019-06-23
- Assignees: Litlingo Technologies Inc.
- Inventors: KEVIN BRINIG; Todd Sifleet; Madollyn Mertz; Torbjorn Loken
- Web page: https://patentgrep.com/patent/US20200401766A1

## CPC

- G06F 40/30: Semantic analysis
- G06F 40/10: Text processing (natural language analysis G06F40/20; semantic analysis G06F40/30; processing or translation of natural language G06F40/40)
- G06F 40/169: Annotation, e.g. comment data or footnotes
- G06F 40/242: Dictionaries
- G06F 40/268: Morphological analysis
- G06F 40/289: Phrasal analysis, e.g. finite state techniques or chunking
- G06Q 10/06393: {Score-carding, benchmarking or key performance indicator [KPI] analysis}
- G06Q 10/107: Computer-aided management of electronic mailing [e-mailing]
- G06F 40/279: Recognition of textual entities
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- G06Q: INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR

## Abstract

Examples disclosed herein relate to a system including: one or more processors and at least one memory device where the one or more processors may receive communication data and convert the received communication data into a machine representation of the received communication data. The one or more processors may utilize one or more annotators with the machine representation of the received communication data to generate an annotated machine representation of the received communication data. The one or more processors may compare the annotated machine representation of the received communication data to one or more rule engines and transmit an initiation action signal based on the comparison of the annotated machine representation of the received communication data to the one or more rule engines.

## Claims

### Claim 1

A system comprising:
one or more processors and at least one memory device;
the one or more processors configured to receive communication data and convert the received communication data into a machine representation of the received communication data, the one or more processors configured to utilize one or more annotators with the machine representation of the received communication data to generate an annotated machine representation of the received communication data, the one or more processors configured to compare the annotated machine representation of the received communication data to one or more rule engines; and
the one or more processors configured to transmit an initiation action signal based on the comparison of the annotated machine representation of the received communication data to the one or more rule engines.

### Claim 2 (depends on 1)

The system of claim 1, wherein the initiation action signal implements a real time action.

### Claim 3 (depends on 2)

The system of claim 2, wherein the real time action includes at least one of a language suggestion, a warning, a quarantining of one or more messages, or a disabling of a communication device.

### Claim 4 (depends on 1)

The system of claim 1, wherein the initiation action signal implements a retroactive action.

### Claim 5 (depends on 4)

The system of claim 4, wherein the retroactive action includes at least one of a first time period report, an index communication list, a historical report, a training class option, a real-time training class, or a scheduled training class.

### Claim 6 (depends on 1)

The system of claim 1, wherein the initiation action signal implements a predictive action.

### Claim 7 (depends on 6)

The system of claim 6, wherein the predictive action includes at least one of a language suggestion, a warning, a quarantining of one or more messages, an approval level requirement, a disabling of the one or more messages, or a disabling of a communication device.

### Claim 8 (depends on 7)

The system of claim 7, wherein based on the predictive action being one of the quarantining of one or more messages, the approval level requirement, the disabling of the one or more messages, or the disabling of the communication device, the one or more processors are configured to transmit an approval requirement signal to a review process.

### Claim 9

An apparatus comprising:
one or more processors and at least one memory device;
the one or more processors configured to receive communication data, the one or more processors configured to convert the received communication data into a machine representation of the received communication data,
the one or more processors configured to obtain data from at least one of a contractor data source, a corporation data source, a court data source, a legal data source, a social capital data source, a human resources data source, a contract data source, Internet data, one or more sensors, one or more cameras, one or more body devices, one or more microphones, or a governmental data source, the one or more processors configured to utilize one or more annotators with the machine representation of the received communication data to generated an annotated machine representation of the received communication data, the one or more processors configured to compare the annotated machine representation of the received communication data to one or more rule engines; and the one or more processors configured to transmit an initiation action signal based on the comparison of the annotated machine representation of the received communication data to the one or more rule engines.

### Claim 10 (depends on 9)

The apparatus of claim 9, wherein a first annotator is a gender of a sender of the communication data.

### Claim 11 (depends on 10)

The apparatus of claim 10, wherein the first annotator was derived from data received from the human resources data source.

### Claim 12 (depends on 9)

The apparatus of claim 9, wherein a second annotator is a country of origin of a first recipient of the communication data.

### Claim 13 (depends on 12)

The apparatus of claim 12, wherein the second annotator was derived from an Internet Protocol address.

### Claim 14 (depends on 9)

The apparatus of claim 9, wherein a third annotator is based on one or more characteristics of a message in the communication data.

### Claim 15 (depends on 14)

The apparatus of claim 14, wherein the one or more characteristics of the message are determined via an annotator protocol applied to the communication data.

### Claim 16

A device comprising;
one or more processors;
at least one memory device including one or more modules;
a transceiver configured to receive communication data;
the one or more processors configured to dissect the received communication data into one or more elements where the one or more elements are a subset of one or more communication elements;
the one or more processors configured to obtain data from at least one of a contractor data source, a corporation data source, a court data source, a legal data source, a social capital data source, a human resources data source, a contract data source, Internet data, one or more sensors, one or more cameras, one or more body devices, one or more microphones, or a governmental data source, the one or more processors configured to utilize one or more annotators with the one or more elements to generated an annotated representation of the one or more elements, the one or more processors configured to compare the annotated representation of the one or more elements to one or more rule engines; and the one or more processors configured to transmit an initiation action signal based on the comparison of the annotated representation of the one or more elements to the one or more rule engines.

### Claim 17 (depends on 16)

The device of claim 16, wherein the one or more processors are configured to initiate one or more actions from the device based on at least one of a time of day, a device location, a device type, a recipient data, a message type, a sender type, a sender's history, a sender's data, the sender type and sender location, a recipient type, a recipient's history, a recipient's data, or the receipt type and a recipient location.

### Claim 18 (depends on 17)

The device of claim 17, wherein the one or more actions includes restricting communications which includes at least one of disabling the device, blocking a communication package, or transmitting the communication package to an approval level.

### Claim 19 (depends on 18)

The device of claim 18, wherein the communication package is the received communication data.

### Claim 20 (depends on 18)

The device of claim 18, wherein the communication package is a subset of the received communication data.
