# US 2020/0401724 A1 · Apparatus and method for transmitting personal information using automatic response system

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- Number: US 2020/0401724 A1
- Document ID: US20200401724A1
- Status: Published application
- Kind: A1
- Application number: 16/764,548
- Filed: 2019-01-08
- Published: 2020-12-24
- Earliest claimed: 2018-01-31
- Assignees: Samsung Electronics Co., Ltd.
- Applicants: Samsung Electronics Co., Ltd.
- Inventors: Jihye SONG
- Web page: https://patentgrep.com/patent/US20200401724A1

## CPC

- G06F 21/6245: {Protecting personal data, e.g. for financial or medical purposes}
- H04M 3/493: Interactive information services, e.g. directory enquiries {; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals}
- G06F 21/32: using biometric data, e.g. fingerprints, iris scans or voiceprints
- G10L 15/26: Speech to text systems (G10L15/08 takes precedence)
- H04L 63/0861: {using biometrical features, e.g. fingerprint, retina-scan (cryptographic mechanisms or cryptographic arrangements for entity authentication using biological data H04L9/3231)}
- H04M 1/724: User interfaces specially adapted for cordless or mobile telephones
- H04M 3/385: {using speech signals}
- H04M 3/42059: {Making use of the calling party identifier}
- H04M 3/5191: {interacting with the Internet}
- H04M 1/67: by electronic means
- H04M 2201/41: using speaker recognition
- H04M 2203/6009: Personal information, e.g. profiles or personal directories being only provided to authorised persons
- H04M 2203/6054: Biometric subscriber identification
- H04M 2250/12: including a sensor for measuring a physical value, e.g. temperature or motion
- H04M 2250/74: with voice recognition means
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- H04M: TELEPHONIC COMMUNICATION (circuits for controlling other apparatus via a telephone cable and not involving telephone switching apparatus G08)
- G10L: SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)

## Abstract

An electronic device is disclosed. In addition, various embodiments recognized through the specification are possible. The electronic device includes a sensor, a processor operatively connected with the sensor, and a memory, operatively connected with the processor, including instructions. The instructions, when executed by the processor, cause the processor to perform biometric authentication for a user of the electronic device using the sensor, while a call connection procedure is performed with an ARS server, receive a voice signal for requesting private information of the user from the ARS server and convert the voice signal into text, and determine private information requested by the ARS server among at least one private information of the user, the at least one private information being previously stored in the memory, based on the converted text, and transmit the determined private information to the ARS server.

## Claims

### Claim 1

An electronic device, comprising:
a sensor;
a processor operatively connected with the sensor; and
a memory operatively connected with the processor, the memory including instructions,
wherein the instructions, when executed by the processor, cause the processor to:
perform biometric authentication for a user of the electronic device using the sensor, while performing a call connection procedure with an ARS server;
receive a voice signal for requesting private information of the user from the ARS server and convert the voice signal into text, and determine private information requested by the ARS server among at least one private information of the user, the at least one private information being previously stored in the memory, based on the converted text; and
transmit the determined private information to the ARS server.

### Claim 2 (depends on 1)

The electronic device of claim 1, wherein the processor is configured to, when the instructions are executed:
display a private information list previously stored in the memory on a display of the electronic device in determining the private information requested by the ARS server.

### Claim 3 (depends on 2)

The electronic device of claim 2, wherein the processor is configured to, when the instructions are executed:
identify whether private information corresponding to the converted text is stored in the memory, after the private information list is displayed on the display; and
determine the private information corresponding to the converted text, when the private information corresponding to the converted text is stored in the memory.

### Claim 4 (depends on 3)

The electronic device of claim 3, wherein the processor is configured to, when the instructions are executed:
determine the private information in response to a user input for selecting one private information in the displayed private information list, when the private information corresponding to the converted text is not stored in the memory.

### Claim 5 (depends on 4)

The electronic device of claim 4, wherein the processor is configured to, when the instructions are executed:
update the private information list based on the private information corresponding to the user input.

### Claim 6 (depends on 2)

The electronic device of claim 2, wherein the processor is configured to, when the instructions are executed:
identify an identification number of the ARS server; and
display the private information list corresponding to the identification number on the display.

### Claim 7 (depends on 1)

The electronic device of claim 1, wherein the processor is configured to, when the instructions are executed:
display the determined private information on a display of the electronic device in the form of a character.

### Claim 8 (depends on 1)

The electronic device of claim 1, wherein information about the biometric authentication or the private information is configured to be stored in an area, encryption of which is set, among areas of the memory.

### Claim 9

A method of an electronic device, the method comprising:
performing biometric authentication for a user of the electronic device, after a call connection procedure is performed with an ARS server;
receiving a voice signal for requesting private information of the user from the ARS server and converting the voice signal into text;
determining private information requested by the ARS server among at least one previously stored private information of the user, based on the converted text; and
transmitting the determined private information to the ARS server.

### Claim 10 (depends on 9)

The method of claim 9, further comprising:
indicating the at least one private information and displaying a previously stored private information list, in determining the private information requested by the ARS server.

### Claim 11 (depends on 10)

The method of claim 10, wherein the determining of the private information includes:
identifying whether private information corresponding to the converted text is stored in a memory of the electronic device, after the private information list is displayed; and
determining the private information corresponding to the converted text, when the private information corresponding to the converted text is stored in the memory.

### Claim 12 (depends on 11)

The method of claim 11, further comprising:
determining the private information in response to a user input for selecting one private information in the displayed private information list, when the private information corresponding to the converted text is not stored in the memory.

### Claim 13 (depends on 12)

The method of claim 12, further comprising:
updating the private information list based on the private information corresponding to the user input.

### Claim 14 (depends on 10)

The method of claim 10, wherein the displaying of the private information list includes:
identifying an identification number of the ARS server; and
displaying the private information list corresponding to the identification number.

### Claim 15 (depends on 9)

The method of claim 9, further comprising:
displaying the determined private information in character form.