# US 2020/0400459 A1 · Road Frustration Index Risk Mapping and Mitigation

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- Number: US 2020/0400459 A1
- Document ID: US20200400459A1
- Status: Published application
- Kind: A1
- Application number: 16/922,366
- Filed: 2020-07-07
- Published: 2020-12-24
- Earliest claimed: 2016-10-18
- Assignees: Allstate Insurance Company
- Applicants: Allstate Insurance Company
- Inventors: Sunil Chintakindi
- Web page: https://patentgrep.com/patent/US20200400459A1

## CPC

- G01C 21/3691: {Retrieval, searching and output of information related to real-time traffic, weather, or environmental conditions (arrangements for giving variable traffic instructions G08G1/09)}
- G01C 21/3461: {Preferred or disfavoured areas, e.g. dangerous zones, toll or emission zones, intersections, manoeuvre types or segments such as motorways, toll roads or ferries}
- G01C 21/3484: {Personalized, e.g. from learned user behaviour or user-defined profiles}
- G01C: MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY (measuring liquid level G01F; radio navigation, determining distance or velocity by use of propagation effects, e.g. Doppler effects, propagation time, of radio waves, analogous arrangements using other waves G01S)

## Abstract

A system for determining a road frustration index value includes a vehicle and a user computing device within the vehicle and a remote computing system, where a telematics system associated with the vehicle senses a speed of the vehicle. The computing device calculates, in near real-time and based on vehicle speed information and the road class of one or more route segments of a travel route, a first frustration level value associated with the driver of the vehicle and identify, based on whether the first frustration level value meets a criterion, an alternate route segment having second frustration level value predicted to be less than the first frustration level value. The remote computing system receives information associated with the first route segment and the alternate route segment and calculates insurance cost based on the road frustration index values associated with a route traveled in the vehicle.

## Claims

### Claim 1

A computing device comprising:
one or more processors; and
memory storing instructions that, when executed by the one or more processors, cause the computing device to:
cause display of first instructions for travel, by a vehicle, along a first route;
determine, using one or more sensors, a frustration level of a driver of a vehicle;
determine, using the one or more sensors, an alertness of the driver;
display, based on the frustration level of the driver and the alertness of the driver, a prompt in a user interface;
receive a response to the prompt; and
cause, based on the response to the prompt, display of second instructions for travel, by the vehicle, along a second route different from the first route.

### Claim 2 (depends on 1)

The computing device of claim 1, wherein the second route is associated with a lower frustration level as compared with the first route.

### Claim 3 (depends on 1)

The computing device of claim 1, wherein the second route is associated with a greater alertness as compared with the first route.

### Claim 4 (depends on 1)

The computing device of claim 1, wherein the prompt indicates the second route.