Access management system

A secure access method comprising:

• informing a first server a delivery event expected to occur;
• communicating by the first server to a second server that the delivery event will occur and a delivery time window associated with the delivery event;
• communicating by the second server to the first server a one-time access code after approval by an administrator of the door management platform, wherein the one-time access code is valid during the delivery time window;
• and
• communicating, by the second server to a door management platform, the one-time access code and delivery time window.

A door management platform, for remotely managing access to an area, comprising:

• a processor;
• a memory coupled to the processor;
• a wireless communication interface coupled to the processor;
• a microphone coupled to the processor;
• a speaker coupled to the processor;
• a camera coupled to the processor;
• a locking mechanism;
• and
• a motor coupled to the processor and to the locking mechanism,
• wherein the door management platform is configured to send, via the wireless communication interface, a real-time stream of video acquired by the camera to a computing device of an administrator of the door management platform to enable the administrator to see a person requesting access to an area protected by the door management platform,
• wherein the door management platform is configured to provide, via the wireless communication interface, a two-way real-time audio connection between the door management platform and the computing device of the administrator to enable the administrator and the person requesting access to be able to verbally communicate, the two-way real-time audio connection being facilitated by the microphone and the speaker, and
• wherein the door management platform is configured to lock or unlock the door management platform in response to a message received from the computing device of the administrator after the administrator verifies, based on the real-time video stream or the real-time audio connection, an identify of the person requesting access, the message indicating to lock or unlock the door management platform.