Automated scheduling assistant for a workforce management system

A method for execution by an automated scheduling operation based on one or more scheduling rules of a workforce management system, which method comprises:

• receiving, from an administrative user, parameters for a plurality of queries for a gamified survey;
• determining the gamified survey for the plurality of queries, wherein each of the plurality of queries in the gamified survey comprises two or more choices based on the parameters, and wherein the each of the plurality of queries further comprises an agreement level with an answer to the two or more choices;
• distributing the gamified survey to a first user through the workforce management system, wherein the gamified survey is distributed through a first user interface having selectable elements associated with the plurality of queries;
• detecting a first survey response by the first user to the gamified survey;
• and
• generating, without input from the administrative user, a first scheduling rule associated with the first user based on the first survey response.

A non-transitory computer-readable medium having stored thereon computer-readable instructions executable to cause an automated scheduling operation based on one or more scheduling rules of a workforce management system to perform scheduling operations which comprises:

• receiving, from an administrative user, parameters for a plurality of queries for a gamified survey;
• determining the gamified survey for the plurality of queries, wherein each of the plurality of queries in the gamified survey comprises two choices based on the parameters, and wherein each of the plurality of queries further comprises an agreement level in response to the two choices;
• distributing the gamified survey to a plurality of users through the workforce management system, wherein the gamified survey is distributed through a user interface having selectable elements associated with the plurality of queries;
• detecting a plurality of survey responses by the plurality of users to the gamified survey;
• comparing, for the plurality of users from the plurality of survey responses, a plurality of user selections from the two choices and the agreement level;
• and
• determining a plurality of scheduling rules based on comparing the plurality of user selections, wherein each of the plurality of scheduling rules are associated with one of the plurality of users.