# US 2020/0288181 A1 · Set-top box with interactive portal and system and method for use of same > Agents: this data is available as JSON from the patentgrep API and MCP server — see https://patentgrep.com/llms.txt - Number: US 2020/0288181 A1 - Document ID: US20200288181A1 - Status: Published application - Kind: A1 - Application number: 16/825,644 - Filed: 2020-03-20 - Published: 2020-09-10 - Earliest claimed: 2013-05-31 - Assignees: Enseo, LLC - Applicants: Enseo, Inc. - Inventors: Vanessa Ogle; Edward H. Wolfe; Thomas R. Miller - Web page: https://patentgrep.com/patent/US20200288181A1 ## CPC - H04N 21/2143: {located in a single building, e.g. hotel, hospital or museum (arrangements specially adapted for plural spots in a confined site in broadcast systems H04H20/63; adaptations for transmission by electric cable for domestic distribution in television systems H04N7/106)} - H04N 21/25: Management operations performed by the server for facilitating the content distribution or administrating data related to end-users or client devices, e.g. end-user or client device authentication, learning user preferences for recommending movies {(maintenance or administration in data networks H04L41/00)} - H04N 21/262: Content or additional data distribution scheduling, e.g. sending additional data at off-peak times, updating software modules, calculating the carousel transmission frequency, delaying a video stream transmission, generating play-lists {(scheduling strategies for dispatcher in multiprogramming arrangements G06F9/4881; arrangements for scheduling broadcast services or broadcast-related services H04H60/06; flow control in packet networks H04L47/10; establishing a time schedule or organising the servicing of application requests H04L67/62)} - H04N 21/4131: {home appliance, e.g. lighting, air conditioning system, metering devices (home automation data switching networks exchanging configuration information on appliance services H04L12/2807)} - H04N 21/436: Interfacing a local distribution network, e.g. communicating with another STB {or one or more peripheral devices} inside the home - H04N 21/43615: {Interfacing a Home Network, e.g. for connecting the client to a plurality of peripherals (home Audio Video Interoperability [HAVI] data switching networks H04L12/2805)} - H04N 21/478: Supplemental services, e.g. displaying phone caller identification, shopping application - H04N 21/8126: {involving additional data, e.g. news, sports, stocks, weather forecasts} - H04N 21/8146: {involving graphical data, e.g. 3D object, 2D graphics} - H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION ## Abstract A set-top box with an interactive portal and system and method for use of the same are disclosed. In one embodiment of the set-top box, the set-top box is deployed to provide an interactive portal in a hospitality establishment having multiple rooms, such as a hotel. The set-top box is associated with a room and includes a housing that secures a television input, a television output, a processor, a transceiver, and memory therein in an interconnected bus architecture. The set-top box generates a guest interactive portal as well as a housekeeping interactive portal for a guest and housekeeper, respectively. Each of the portals provides relevant feedback on the condition of the room to a server associated with the hotel. ## Claims ### Claim 1 A set-top box comprising: a housing securing a television input, a television output, a processor, and memory therein; a busing architecture communicatively interconnecting the television input, the television output, the processor, and the memory therebetween; the television input configured to receive a source signal from an external source, the source signal including a plurality of channels; the television output configured to forward a tuned signal to a television in an assigned room, a signal being tuned from the source signal at the set-top box; and the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to: generate, upon request, a housekeeping interactive portal providing a first interactive icon and a second interactive icon, the first interactive icon furnishing an informational job aid to ensure completion of each housekeeper's tasks, the second interactive icon furnishing a maintenance request, generate, upon request, a guest interactive portal providing the second interactive icon and a third interactive icon, the third icon furnishing a housekeeping request, receive an interactive instruction relative to one of the first, second, and third interactive icons, and send the interactive instruction to the server, the server determining, if the interactive instruction relates to the housekeeping request, the prioritization of the housekeeping request, the server determining if the instruction relates to the maintenance request, and the prioritization of the maintenance request. ### Claim 2 (depends on 1) The set-top box as recited in claim 1, wherein the processor-executable instructions further comprise processor-executable instructions that, when executed, cause the processor to: generate, upon request, the guest interactive portal providing a fourth interactive icon, the fourth interactive icon furnishing control of an in-room amenity. ### Claim 3 (depends on 1) The set-top box as recited in claim 1, wherein the housing further comprises a transceiver communicatively interconnected with the busing architecture. ### Claim 4 (depends on 3) The set-top box as recited in claim 3, wherein the transceiver receives the interactive instruction from a television remote control. ### Claim 5 (depends on 1) The set-top box as recited in claim 1, wherein the first interactive icon further comprises a housekeeping schedule. ### Claim 6 (depends on 5) The set-top box as recited in claim 5, wherein the housekeeping schedule further comprises a name and identification of a housekeeper associated with a next room assignment. ### Claim 7 (depends on 1) The set-top box as recited in claim 1, wherein the first interactive icon further comprises a plurality of icons. ### Claim 8 (depends on 1) The set-top box as recited in claim 1, wherein the second interactive icon further comprises a plurality of icons. ### Claim 9 (depends on 1) The set-top box as recited in claim 1, wherein the third interactive icon further comprises a plurality of icons. ### Claim 10 A set-top box comprising: a housing securing a television input, a television output, a processor, and memory therein; a busing architecture communicatively interconnecting the television input, the television output, the processor, and the memory therebetween; the television input configured to receive a source signal from an external source, the source signal including a plurality of channels; the television output configured to forward a tuned signal to a television in an assigned room, a signal being tuned from the source signal at the set-top box; and the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to: generate, upon request, a housekeeping interactive portal providing a first interactive icon and a second interactive icon, the first interactive icon furnishing an informational job aid to ensure completion of each housekeeper's tasks, the second interactive icon furnishing a maintenance request, generate, upon request, a guest interactive portal providing the second interactive icon and a third interactive icon, the third icon furnishing a housekeeping request, receive an interactive instruction relative to one of the first, second, and third interactive icons, and send the interactive instruction to a server, the server determining, if the interactive instruction relates to the housekeeping request, the prioritization of the housekeeping request, the server determining, if the instruction relates to the maintenance request, the prioritization of the maintenance request; and wherein for an occupied room, the set-top box periodically resets the first interactive icon from a clean status to a dirty status. ### Claim 11 (depends on 10) The set-top box as recited in claim 10, wherein the processor-executable instructions further comprise processor-executable instructions that, when executed, cause the processor to: generate, upon request, the guest interactive portal providing a fourth interactive icon, the fourth interactive icon furnishing control of an in-room amenity. ### Claim 12 (depends on 10) The set-top box as recited in claim 10, wherein the housing further comprises a transceiver communicatively interconnected with the busing architecture. ### Claim 13 (depends on 10) The set-top box as recited in claim 10, wherein the transceiver receives the interactive instruction from a television remote control. ### Claim 14 (depends on 10) The set-top box as recited in claim 10, wherein the first interactive icon further comprises a housekeeping schedule. ### Claim 15 (depends on 14) The set-top box as recited in claim 14, wherein the housekeeping schedule further comprises a name and identification of a housekeeper associated with a next room assignment. ### Claim 16 (depends on 10) The set-top box as recited in claim 10, wherein the first interactive icon further comprises a plurality of icons. ### Claim 17 (depends on 10) The set-top box as recited in claim 10, wherein the second interactive icon further comprises a plurality of icons. ### Claim 18 (depends on 10) The set-top box as recited in claim 10, wherein the third interactive icon further comprises a plurality of icons. ### Claim 19 A set-top box comprising: a housing securing a television input, a television output, a processor, and memory therein; a busing architecture communicatively interconnecting the television input, the television output, the processor, and the memory therebetween; the television input configured to receive a source signal from an external source, the source signal including a plurality of channels; the television output configured to forward a tuned signal to a television in an assigned room, a signal being tuned from the source signal at the set-top box; and the memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to: generate, upon request, a housekeeping interactive portal providing a first interactive icon and a second interactive icon, the first interactive icon furnishing an informational job aid to ensure completion of each housekeeper's tasks, the second interactive icon furnishing a maintenance request, generate, upon request, a guest interactive portal providing the second interactive icon and a third interactive icon, the third icon furnishing a housekeeping request, receive an interactive instruction relative to one of the first, second, and third interactive icons, and send the interactive instruction to the server. ### Claim 20 (depends on 19) The set-top box as recited in claim 19, wherein the processor-executable instructions further comprise processor-executable instructions that, when executed, cause the processor to: generate, upon request, the guest interactive portal providing a fourth interactive icon, the fourth interactive icon furnishing control of an in-room amenity.