# US 2020/0288180 A1 · Set-Top Box, System and Method for Providing Awareness in a Hospitality Environment

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- Number: US 2020/0288180 A1
- Document ID: US20200288180A1
- Status: Published application
- Kind: A1
- Application number: 16/825,594
- Filed: 2020-03-20
- Published: 2020-09-10
- Earliest claimed: 2014-02-05
- Assignees: Enseo, LLC
- Applicants: Enseo, Inc.
- Inventors: Vanessa Ogle; Thomas R. Miller; William C. Fang
- Web page: https://patentgrep.com/patent/US20200288180A1

## CPC

- H04N 21/2143: {located in a single building, e.g. hotel, hospital or museum (arrangements specially adapted for plural spots in a confined site in broadcast systems H04H20/63; adaptations for transmission by electric cable for domestic distribution in television systems H04N7/106)}
- G06F 3/0482: Interaction with lists of selectable items, e.g. menus
- G06F 3/0483: Interaction with page-structured environments, e.g. book metaphor
- G06F 3/16: Sound input; Sound output (speech processing G10L)
- G06F 3/167: {Audio in a user interface, e.g. using voice commands for navigating, audio feedback}
- G06F 9/542: {Event management; Broadcasting; Multicasting; Notifications}
- G06F 40/134: Hyperlinking
- G06F 40/35: Discourse or dialogue representation
- G07C 1/00: Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people (registering or indicating the working of machines or vehicles G07C3/00, G07C5/00)
- H04L 51/02: using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
- H04L 63/0823: {using certificates (cryptographic mechanisms or cryptographic arrangements for entity authentication involving certificates H04L9/3263)}
- H04L 63/0884: {by delegation of authentication, e.g. a proxy authenticates an entity to be authenticated on behalf of this entity vis-à-vis an authentication entity}
- H04L 63/123: {received data contents, e.g. message integrity}
- H04L 63/20: {for managing network security; network security policies in general (filtering policies H04L63/0227)}
- H04N 21/23605: {Creation or processing of packetized elementary streams [PES]}
- H04N 21/25841: {involving the geographical location of the client (retrieval from the Internet by querying based on geographical locations G06F16/9537; arrangements for identifying locations of receiving stations in broadcast systems H04H60/51; location of the user terminal in data switching networks H04L67/52; services making use of the location of users or terminals in wireless networks H04W4/02; locating users or terminals in wireless networks H04W64/00)}
- H04N 21/4108: {characterised by an identification number or address, e.g. local network address (protecting specific internal or external computer components using identification number G06F21/73; network arrangements, protocols or services for addressing or naming H04L61/00)}
- H04N 21/414: Specialised client platforms, e.g. receiver in car or embedded in a mobile appliance
- H04N 21/42221: {Transmission circuitry, e.g. infrared [IR] or radio frequency [RF]}
- H04N 21/4343: {Extraction or processing of packetized elementary streams [PES]}
- H04N 21/43637: {involving a wireless protocol, e.g. Bluetooth®, RF or wireless LAN [IEEE 802.11] (arrangements for wireless networking or broadcasting of information in indoor or near-field type systems H04B10/114)}
- H04N 21/4516: {involving client characteristics, e.g. Set-Top-Box type, software version or amount of memory available}
- H04N 21/4524: {involving the geographical location of the client (retrieval from the Internet by querying based on geographical locations G06F16/9537; systems specially adapted for using geographical information in broadcast systems H04H60/70; protocols in which the network application is adapted for the location of the user terminal in communication control or processing H04L67/52; services making use of the location of users or terminals in wireless networks H04W4/02; locating users or terminals in wireless networks H04W64/00)}
- H04L 2463/082: applying multi-factor authentication
- H04W 84/12: WLAN [Wireless Local Area Networks]
- H04N: PICTORIAL COMMUNICATION, e.g. TELEVISION
- G06F: ELECTRIC DIGITAL DATA PROCESSING (computer systems based on specific computational models G06N)
- G07C: TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- H04L: TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION (arrangements common to telegraphic and telephonic communication H04M)
- H04W: WIRELESS COMMUNICATION NETWORKS (broadcast communication H04H; communication systems using wireless links for non-selective communication, e.g. wireless extensions H04M1/72)

## Abstract

A system and method for providing awareness in a hospitality environment are presented. In one embodiment, a vertical and horizontal array of set-top boxes is provided and each set-top box includes an identification corresponding to the room in which the set-top box is placed. Each set-top box includes a wireless transceiver that periodically transmits an identification beacon that is received by a proximate wireless-enabled interactive device. The proximate wireless-enabled interactive device, in turn, broadcasts data packets including an indication of the strength of set-top box identification signals received. The broadcasts are received by a server via an array of wireless routers. The location of the proximate wireless-enabled interactive device is determined based on the signal strength information in the data packets.

## Claims

### Claim 1

A system for providing awareness in an environment, the system comprising:
a spatial array of set-top boxes, each set-top box being associated with a room in a built environment, each set-top box having an identification including a room identifier;
each set-top box of the spatial array of set-top boxes including:
a housing,
a wireless transceiver associated with the housing, the wireless transceiver configured to send a beacon to communicate with a proximate wireless-enabled interactive handheld device,
a processor coupled to the wireless transceiver, and
a memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
periodically transmit an identification beacon signal including set-top box identification;
a data packet associated with the proximate wireless-enabled programmable device, the data packet including at least one set-top box identification, a corresponding signal strength identification indicating the strength of the set-top box identification beacon signal, and the proximate wireless-enabled interactive handheld device identification.

### Claim 2 (depends on 1)

The system as recited in claim 1, further comprising a location of the proximate wireless-enabled programmable device being determined following communication from the spatial array of set-top boxes to the proximate wireless-enabled programmable device to a server.

### Claim 3 (depends on 2)

The system as recited in claim 2, further comprising the location of the proximate wireless-enabled programmable device being determined following communication from the spatial array of set-top boxes to the proximate wireless-enabled programmable device to the server by way of a spatial array of routers, the spatial array of routers being disposed in the built environment.

### Claim 4 (depends on 1)

The system as recited in claim 1, wherein the wireless transceiver is configured to communicate with a standard selected from the group consisting of infrared (IR), 802.11, 3G, 4G, Edge, WiFi, ZigBee, near field communications (NFC), Bluetooth and Bluetooth low energy.

### Claim 5 (depends on 1)

The system as recited in claim 1, wherein the proximate wireless-enabled programmable device further comprises a user-supplied wireless-enabled smart and interactive handheld device.

### Claim 6 (depends on 1)

The system as recited in claim 1, wherein the proximate wireless-enabled programmable device further comprises a single button personal locator device.

### Claim 7 (depends on 1)

The system as recited claim 1, wherein the system further comprises an operational mode selected from the group consisting of alerts-enabled, service request-enabled, tracking-enabled, and non-tracking-enabled.

### Claim 8 (depends on 1)

The system as recited in claim 1, wherein the spatial array of set-top boxes further comprises a plurality of common space beacon devices, each common space beacon device having an identification including a common space.

### Claim 9 (depends on 8)

The system as recited in claim 8, wherein each of the common space beacon devices further comprises:
a processor coupled to a wireless transceiver; and
a memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
periodically transmit an identification beacon signal including beacon device identification.

### Claim 10 (depends on 1)

The system as recited in claim 1, wherein the room comprises a place in an environment selected from the group consisting of hospitality environments, educational campuses, hospital campuses, office buildings, multi-unit dwellings, sport facilities, and shopping malls.

### Claim 11 (depends on 1)

The system as recited in claim 1, wherein the room comprises a place selected from the group consisting of elevators, hallways, and stairwells.

### Claim 12 (depends on 1)

The system as recited in claim 1, wherein the spatial array of set-top boxes comprises a vertical and horizontal array of set-top boxes.

### Claim 13 (depends on 1)

The system as recited in claim 1, wherein the spatial array of set-top boxes comprises a horizontal array of set-top boxes.

### Claim 14

A system for providing awareness in an environment, the system comprising:
a spatial array of set-top boxes in a built environment, each set-top box having an identification including a room identifier;
each set-top box of the spatial array of set-top boxes including:
a housing,
a wireless transceiver associated with the housing, the wireless transceiver configured to send a beacon to communicate with a proximate wireless-enabled interactive handheld device,
a processor coupled to the wireless transceiver, and
a memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
periodically transmit an identification beacon signal including set-top box identification;
a data packet associated with the proximate wireless-enabled programmable device, the data packet including at least one set-top box identification, a corresponding signal strength identification indicating the strength of the set-top box identification beacon signal, and the proximate wireless-enabled programmable device identification.

### Claim 15 (depends on 14)

The system as recited in claim 14, wherein the room identifier comprises an identifier of a place in an environment selected from the group consisting of hospitality environments, educational campuses, hospital campuses, office buildings, multi-unit dwellings, sport facilities, and shopping malls.

### Claim 16 (depends on 14)

The system as recited in claim 14, wherein the room identifier comprises an identifier of a place selected from the group consisting of elevators, hallways, and stairwells.

### Claim 17 (depends on 14)

The system as recited in claim 14, wherein the spatial array of set-top boxes comprises a vertical and horizontal array of set-top boxes.

### Claim 18

A system for providing awareness in an environment, the system comprising:
a spatial array of set-top boxes in a built environment, each set-top box having an identification including a room identifier;
each set-top box of the spatial array including:
a housing,
a wireless transceiver associated with the housing, the wireless transceiver configured to send a beacon to communicate with a proximate wireless-enabled interactive handheld device,
a processor coupled to the wireless transceiver, and
a memory accessible to the processor, the memory including processor-executable instructions that, when executed, cause the processor to:
periodically transmit an identification beacon signal including set-top box identification;
a data packet associated with the proximate wireless-enabled programmable device, the data packet including at least one set-top box identification and a proximate wireless-enabled interactive device identification.

### Claim 19 (depends on 18)

The system as recited in claim 18, wherein the room identifier comprises an identifier of a place in an environment selected from the group consisting of hospitality environments, educational campuses, hospital campuses, office buildings, multi-unit dwellings, sport facilities, and shopping malls.

### Claim 20 (depends on 18)

The system as recited in claim 18, wherein the room identifier comprises an identifier of a place selected from the group consisting of elevators, hallways, and stairwells.
