System and method for a vehicle customer support blockchain-based platform
AssigneeToyota Motor Engineering & Manufacturing North America, Inc.
InventorNutonya L. PARKER
Life of this patent
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Abstract
A system, a method, and non-transitory computer readable medium for providing a vehicle customer service platform. The method includes storing vehicle information on a blockchain ledger, providing a user entity access to a vehicle customer service platform, and updating the blockchain ledger based on input from the user entity.
Claims20
A system for providing a vehicle customer service platform, comprising:
- a blockchain ledger for storing vehicle information;
- communication circuitry configured to communicate with updating entities including a user entity;
- and
- a blockchain processor configured to
- provide a user entity access to a vehicle customer service platform, and
- update the blockchain ledger based on input from the user entity.
A method for providing a vehicle customer service platform, comprising:
- storing vehicle information on a blockchain ledger;
- providing, using communication circuitry, a user entity access to a vehicle customer service platform;
- and
- updating, using processing circuitry, the blockchain ledger based on input from the user entity.
A non-transitory computer readable medium storing computer-readable instructions therein which when executed by a computer cause the computer to perform a method for providing a vehicle customer service platform, the method comprising:
- storing vehicle information on a blockchain ledger;
- providing a user entity access to a vehicle customer service platform;
- and
- updating the blockchain ledger based on input from the user entity.
Dependencies are inferred from the claim text.