Devices and methods for efficient emergency calling
AssigneeRapidsos, Inc.
InventorsAnil MEHTA, Michael John MARTIN, Nicholas Edward HORELIK, Matthew BOZIK, Kris KOLODZIEJ
Life of this patent
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Abstract
Disclosed are devices, systems, methods, and media for efficient emergency calling using digital devices. In some embodiments, a user is able to make an emergency call by a one-touch or dual-touch process. An authentication process may reduce inadvertent and unauthorized emergency calling. Persistent emergency buttons are also disclosed that may be used for calling emergency in different states of the device.
Claims30
A device comprising at least one processor, a memory, a network component, a location component, a user interface, a display, and instructions executable by the at least one processor to create an application for sending an emergency alert comprising:
- (a) an interface module receiving from the user interface one or more user interactions indicative of an emergency;
- (b) a communication module establishing a communication link with an emergency management system or an emergency dispatch center after the interface module receives the one or more user interactions indicative of an emergency, wherein establishing the communication link comprises sending an emergency alert comprising a request for emergency assistance and emergency data comprising location information;
- (c) an authentication module providing user authentication, wherein user authentication is required before sending the emergency alert;
- and
- (d) at least two device modes comprising:
- (i) an active mode characterized by the display being powered on and presenting one or more non-physical interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more non-physical interactive elements on the display;
- and
- (ii) an inactive mode characterized by the display being powered off and presenting no interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more physical interactive elements on the device.
A non-transitory computer-readable storage media encoded with a computer program including instructions executable by at least one processor to create an application for sending an emergency alert, the application comprising:
- (a) an interface module receiving from the user interface or display one or more user interactions indicative of an emergency;
- (b) a communication module establishing a communication link with an emergency management system or an emergency dispatch center after the interface module receives the one or more user interactions indicative of an emergency, wherein establishing the communication link comprises sending an emergency alert comprising a request for emergency assistance and emergency data comprising location information;
- (c) an authentication module providing user authentication, wherein user authentication is required before the communication link is established;
- and
- (d) at least two device modes comprising:
- (i) an active mode characterized by the display being powered on and presenting one or more interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more non-physical interactive elements on the display;
- and
- (ii) an inactive mode characterized by the display being powered off and presenting no interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more physical interactive elements on the device.
A method of sending an emergency alert using a communication device comprising at least one processor, a memory, a network component, a location component, a user interface, a display, and instructions executable by the at least one processor to create an application for sending an emergency alert, the method comprising:
- (a) providing, by the device, an interface module receiving one or more user interactions indicative of an emergency from the user interface, display, microphone, or camera;
- (b) establishing, by the device, a communication module establishing a communication link with an emergency management system or an emergency dispatch center after the interface module receives the one or more user interactions indicative of an emergency, wherein establishing the communication link comprises sending an emergency alert comprising a request for emergency assistance and emergency data comprising location information;
- (c) providing, by the device, an authentication module providing user authentication, wherein user authentication is required before a communication link is established;
- and
- (d) providing, by the device, at least two device modes comprising:
- (i) an active mode characterized by the display being powered on and presenting one or more interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more interactive elements on the display;
- and
- (ii) an inactive mode characterized by the display being powered off and presenting no interactive elements, wherein the one or more user interactions indicative of an emergency comprises interacting with one or more hard buttons on the device.
A method of requesting emergency assistance by sending an emergency alert using a communication device, the method comprising:
- (a) providing, by the device, user authentication through pre-registration and SMS verification;
- (b) receiving, by the device, a one touch user interaction indicative of an emergency;
- (c) initiating, by the device, a countdown for sending an emergency request to an emergency management system or emergency dispatch center, wherein the display presents the countdown, a confirm emergency button for sending the emergency request immediately, and an cancel emergency button for cancelling the emergency request and countdown;
- (d) restarting, by the device, the countdown when a user interaction is detected before the countdown reaches 0;
- and
- (e) sending, by the device, the emergency request when the countdown reaches 0 or upon receiving a user interaction with the confirm emergency button.
Dependencies are inferred from the claim text.