Systems and methods for assigning tasks based on real-time conditions

A system for scheduling tasks to field professionals, the system comprising:

• a network interface;
• and
• at least one processor connectable to the network interface, the at least one processor is configured to:
• receive a first request for an on-site service, wherein the first request includes information identifying a location associated with a customer;
• schedule a task associated with the first request to be performed by a field professional on a first scheduled date;
• receive a second request from a connected device for an on-site service at a second location in proximity to the first location, wherein the on-site service for the connected device is has an associated urgency level;
• determine a time period that corresponds with the associated urgency level of the on-site service for the connected device;
• determine, based on the time period, that the on-site service for the connected device can be scheduled at the certain date;
• and
• assign a single field professional to provide the on-site services in the first location and in the second location at the certain date.

A method for scheduling tasks to field professionals, the method comprising:

• receiving a first request for an on-site service, wherein the first request includes information identifying a location associated with a customer;
• scheduling a task associated with the first request to be performed by a field professional on a first scheduled date;
• after scheduling the task associated with the first request, receiving a second request from a connected device for an on-site service, wherein the second request has an associated urgency level determined from information received from the connected device;
• scheduling a task associated with the second request to be performed by the field professional or another field profession on a second scheduled date based on the urgency level, wherein the first scheduled date and the second scheduled date may be the same date or different dates;
• and
• receiving confirmation that the task associated with the first request and the task associated with the second request have been completed.