Context-based automated task performance for user contacts
AssigneeAT&T Intellectual Property I, L.P.
InventorsZhu Liu, Paul Triantafyllou, Eric Zavesky, Bernard S. Renger, Behzad Shahraray
Life of this patent
Estimating the term…
Abstract
A processing system including at least one processor may receive a task request for a user from a requesting party, identify a trust profile for the requesting party, identify a first automated system to access to fulfill the task request, determine whether the trust profile for the requesting party permits an access to the first automated system, and fulfill the task request via the first automated system when it is determined that the trust profile for the requesting party permits the access to the first automated system.
Claims20
A method comprising:
- receiving, by a processing system including at least one processor, a task request for a user from a requesting party;
- identifying, by the processing system, a trust profile for the requesting party;
- identifying, by the processing system, a first automated system to access to fulfill the task request;
- determining, by the processing system, whether the trust profile for the requesting party permits an access to the first automated system;
- and
- fulfilling, by the processing system, the task request via the first automated system when it is determined that the trust profile for the requesting party permits the access to the first automated system.
A non-transitory computer-readable storage medium storing instructions which, when executed by a processing system including at least one processor, cause the processing system to perform operations, the operations comprising:
- receiving a task request for a user from a requesting party;
- identifying a trust profile for the requesting party;
- identifying a first automated system to access to fulfill the task request;
- determining whether the trust profile for the requesting party permits an access to the first automated system;
- and
- fulfilling the task request via the first automated system when it is determined that the trust profile for the requesting party permits the access to the first automated system.
A device comprising:
- a processing system including at least one processor;
- and
- a computer-readable medium storing instructions which, when executed by the processing system, cause the processing system to perform operations, the operations comprising:
- receiving a task request for a user from a requesting party;
- identifying a trust profile for the requesting party;
- identifying a first automated system to access to fulfill the task request;
- determining whether the trust profile for the requesting party permits an access to the first automated system;
- and
- fulfilling the task request via the first automated system when it is determined that the trust profile for the requesting party permits the access to the first automated system.
Dependencies are inferred from the claim text.