Intent classification from multiple sources when building a conversational system

A system for training a conversational system using intent classification, comprising:

• a processor executing instructions stored in a memory device;
• wherein the processor:
• receives, from each of a plurality of sources, example utterances recommended to be associated with a particular semantic scope of intent;
• portions and stores respective ones of the example utterances from the plurality of sources in a plurality of pools;
• collates the respective example utterances from the plurality of pools into a unified pool according to weighting assigned to each one of the plurality of pools, the weighting associated with user actions taken on the respective example utterances;
• and
• outputs a unified set of the example utterances from the unified pool for selection by the user to train an intent classifier associated with the semantic scope of intent for the conversational system.

A computer program product for training a conversational system using intent classification, by a processor, the computer program product embodied on a non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:

• an executable portion that receives, from each of a plurality of sources, example utterances recommended to be associated with a particular semantic scope of intent;
• an executable portion that portions and stores respective ones of the example utterances from the plurality of sources in a plurality of pools;
• an executable portion that collates the respective example utterances from the plurality of pools into a unified pool according to weighting assigned to each one of the plurality of pools, the weighting associated with user actions taken on the respective example utterances;
• and
• an executable portion that outputs a unified set of the example utterances from the unified pool for selection by the user to train an intent classifier associated with the semantic scope of intent for the conversational system.