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US 2020/0090452 A1Published application
System and method for utilizing mobile device to provide service window functionality
AssigneeIgt
InventorsKevin M. Higgins, Dwayne R. Nelson
Life of this patent
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Abstract
A system that utilizes an application running on a mobile device to provide a service window associated with a gaming establishment.
Claims20
A gaming establishment component comprising:
- a first interface configured to communicate with a mobile device;
- a processor;
- and
- a memory device which stores a plurality of instructions, which when executed by the processor, cause the processor to:
- monitor for an occurrence of a mobile device service window triggering event, and
- responsive to the occurrence of the mobile device service window triggering event, wirelessly communicate, via the first interface and to the mobile device, data associated with a service window, wherein when received by the mobile device, the data causes a mobile device application of the mobile device to display the service window independent of any input received by the mobile device.
3 more elements
A gaming establishment component comprising:
- a first interface configured to communicate with an electronic gaming machine;
- a second interface configured to communicate with a mobile device;
- a processor;
- and
- a memory device which stores a plurality of instructions, which when executed by the processor, cause the processor to:
- receive first data associated with an occurrence of a service window transfer event, and
- thereafter:
- communicate, via the first interface and to the electronic gaming machine, second data which results in a display device of the electronic gaming machine ceasing to display a service window, and
- wirelessly communicate, via the second interface and to the mobile device, third data associated with the service window, wherein when received by the mobile device, the third data causes a mobile device application of the mobile device to display the service window.
6 more elements
A method of operating a gaming establishment management system component, the method comprising:
- monitoring, by a processor, for an occurrence of a mobile device service window triggering event, and
- responsive to the occurrence of the mobile device service window triggering event, wirelessly communicating, via a first interface and to a mobile device, data associated with a service window, wherein when received by the mobile device, the data causes a mobile device application of the mobile device to display the service window independent of any input received by the mobile device.
Dependencies are inferred from the claim text.