Using Unstructured Input to Update Heterogeneous Data Stores

A non-transitory machine-readable medium comprising executable code which when executed by one or more processors associated with a computing device are adapted to cause the one or more processors to perform a method comprising:

• receiving unstructured text input;
• receiving a template for interpreting the unstructured text input;
• identifying, using an entity classifier, entities in the unstructured text input;
• identifying one or more potential parent entities from the identified entities based on the template;
• receiving a selection of a parent entity from the one or more potential parent entities;
• identifying one or more potential child entities from the identified entities based on the template and the selected parent entity;
• receiving a selection of a child entity from the one or more potential child entities;
• identifying an action item in the unstructured text input based on the identified entities and the template;
• determining, using an intent classifier, an intent of the action item;
• and
• updating a data store based on the determined intent, the identified entities, and the selected child entity.

A computing device comprising:

• a memory;
• and
• one or more processors coupled to the memory;
• wherein the one or more processors are configured to:
• receive unstructured text input;
• receive a template for interpreting the unstructured text input;
• identify, using an entity classifier, entities in the unstructured text input;
• identify, one or more potential parent entities from the identified entities based on the template;
• receive a selection of a parent entity from the one or more potential parent entities;
• identify one or more potential child entities from the identified entities based on the template and the selected parent entity;
• receive a selection of a child entity from the one or more potential child entities;
• identify an action item in the unstructured text input based on the identified entities and the template;
• determine, using an intent classifier, an intent of the action item;
• and
• update a data store based on the determined intent, the identified entities, and the selected child entity.