Leveraging Concepts with Information Retrieval Techniques and Knowledge Bases
AssigneeVerint Americas Inc.
InventorsTanya Miller, Mark Zartler
Life of this patent
Estimating the term…
Abstract
Various embodiments are described which leverage techniques for breaking down critical ideas from an inputted phrase into concepts in order to provide a response that is more relevant to the inputted phrase. In this regard, concepts and/or concept patterns are utilized with information retrieval searching to provide more relevant and concise documents in response to an inputted phrase. In addition, concepts and/or concept patterns are utilized with respect to assessing information (e.g., documents) available in a knowledge base and building appropriate pre-defined responses to an inputted phrase.
Claims29
1-30. (canceled)
A method comprising:
- receiving an inputted phrase;
- attributing a concept to the phrase, wherein the concept comprises any one or more patterns of:
- one or more vocab terms comprising a grouping of unambiguous synonyms and misspellings, one or more helper terms comprising words that have no unambiguous synonyms, and one or more building blocks, individual building blocks comprising one or more of a list of vocab/helper terms or a list of concepts;
- and
- searching a set of web pages to identify one or more web pages associated with the attributed concept to be included in a response to the phrase.
A method comprising:
- building a representation of a plurality of web pages, wherein the representation organizes the plurality of web pages based on concepts, individual concepts comprising any one or more of:
- one or more vocab terms comprising a grouping of unambiguous synonyms and misspellings, one or more helper terms comprising words that have no unambiguous synonyms, and one or more building blocks, individual building blocks comprising one or more of a list of vocab terms and helper terms or a list of concepts;
- and
- searching the representation in response to receiving a search phrase to find a web page of the plurality of web pages associated with a concept found in the search phrase.
A method comprising:
- attributing one or more concepts to a knowledge base comprising a plurality of web pages, wherein individual concepts comprise any one of:
- vocab terms comprising a grouping of unambiguous synonyms and misspellings;
- and helper terms comprising words that have no unambiguous synonyms;
- indexing the plurality of web pages based on the one or more concepts;
- and
- building one or more knowledge base units based at least in part on the indexing, wherein individual knowledge base units are configured to trigger a response to an inputted phrase.
Dependencies are inferred from the claim text.