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AssigneeServiceNow, Inc.
InventorsPadmaprabodh Ambale Srinivasamurthy, Kushal Kudavale
Estimating the term…
The present approach relates to facilitating the diagnosis of one or more performance issues associated with running an application (and widgets in the application) on a client instance hosted by one or more data centers by allowing script comparison, configuration comparison, and so forth, all in one interface, without the need for a user to navigate between various windows and/or interfaces. In accordance with the present approach, one or more performance issues are determined based on a first set of data indicative of an initial version of the application and a second set of data indicative of a customized version of the application. After determining the one or more performance issues, a visualization of diagnosis data associated with one or more widgets may be generated in response to executing the customized application to categorize the one or more widgets based on a severity of the one or more performance issues.
A system to assist in resolution of one or more performance issues through script comparison or configuration comparison, the system comprising:
A method to assist in resolution of one or more performance issues through script comparison or configuration comparison, the method comprising:
A service portal diagnosis interface to assist in resolution of one or more performance issues through script comparison or configuration comparison, wherein the service portal diagnosis interface is generated on a client instance configured to run an application and comprises:
Dependencies are inferred from the claim text.