Information processing system and method of confirming operation history

A method of confirming an operation history in an information processing system including:

• an image forming apparatus provided with a first display and capable of executing a predetermined job;
• an information processor which is provided with a second display and is operated by an operator of a call center;
• and a storage,
• the method comprising:
• (a) causing an operation screen to be displayed on the first display by switching a plurality of operation screens for executing the predetermined job;
• (b) generating an operation history image corresponding to a user's operation history in the image forming apparatus from when an operation for executing the predetermined job is started;
• (c) causing the operation history image, which is generated in generating the operation history image, to be stored in the storage;
• (d) causing the information processor to access the storage and acquire the operation history image;
• and
• (e) causing the operation history image, which is acquired by the information processor, to be displayed on the second display.