Adjusting of communication mode

A computer system comprising:

• at least one processor;
• and
• a memory connected to the at least one processor, the memory having instructions recorded therein, such that when the at least one processor executes the instructions, the computing system performs a method comprising:
• identifying a first communication mode being used by a user to communicate with at least one other user;
• analyzing communication effectiveness between the user and the at least one other user based, at least partly, on determining a sentiment and an emotional state of the user;
• determining a second communication mode available to the user and the at least one other user that is more effective than the first communication mode based on the analyzing;
• switching the first communication mode to the second communication mode;
• and
• providing a summarized version of communications between the user and the at least one other user, the summarized version of the communications being provided via the second communication mode.

A computer program product comprising at least one computer readable storage medium having computer readable program code embodied therewith for execution on at least one processor of a computer device, the computer readable program code being configured to be executed by the at least one processor to perform:

• identifying a first communication mode being used by a user to communicate with at least one other user;
• analyzing communication effectiveness between the user and the at least one other user based, at least partly, on determining a sentiment and an emotional state of the user;
• determining a second communication mode available to the user and the at least one other user that is more effective than the first communication mode based on the analyzing;
• switching the first communication mode to the second communication mode;
• and
• providing a summarized version of communications between the user and the at least one other user, the summarized version of the communications being provided via the second communication mode.