System, Method, and Apparatus for Providing Help

A method of providing help, the method comprising:

• generating a unique email address;
• creating a user account and assigning the unique user email address to the user account;
• providing at least one digital assistant preprogrammed to the user account, each digital assistant(s) having a connected there to a battery backup;
• creating a provider account with a provider of the digital assistant(s) using the unique user email;
• preprogramming a skill into the digital assistant(s), the skill recognizing a preprogrammed specific utterance;
• providing a connectivity between the digital assistant(s) and a server;
• listening for the preprogrammed specific utterance by the digital assistant(s) and, upon recognizing the preprogrammed specific utterance by the digital assistant(s), the digital assistant(s) sending a request for help to the server;
• and
• upon receiving the request for the help, the server forwarding the request for help to an agent computer.

A pre-programmed system for providing help, the system comprising:

• a digital assistant;
• the digital assistant is preprogrammed with at least one skill, the at least one skill including recognizing a preprogrammed specific utterance and the digital assistant is pre-configured to connect with a mobile hotspot;
• an enclosure including the mobile hotspot and a battery backup power supply, the mobile hotspot is preprogrammed for connecting to a server and the battery backup power supply provides power to the digital assistant and the mobile hotspot;
• a unique user phone number generated for a user of the pre-programmed system for providing help for protecting privacy of the user;
• a provider account created using the unique user phone number to protect the privacy of the user;
• an account in the turn-key system for providing help for the user, the account having information regarding the user and the account having the unique user phone number;
• whereas after the preprogrammed specific utterance is detected by the digital assistants, the one of the digital assistants initiates a request for help and a call is made to the server having a caller-id of the unique user phone number;
• and upon reception of the request for help, the server recognizes the unique user phone number and assigns an agent computer and forwards the request for help to the agent computer.