Electronic communication message coaching service
AssigneeInternational Business Machines Corporation
InventorsMaharaj MUKHERJEE, Jonathan LENCHNER
Life of this patent
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Abstract
Embodiments for implementing an electronic communication coaching service by a processor are disclosed. An appropriateness of a communication may be interpreted prior to a user sending the communication to another party according a plurality of identified contextual factors. The user may be alerted to a possible negative impact of sending the communication to the another party if the interpreted appropriateness is less than a predetermined threshold. A delay in sending the communication may be suggested for a selected period of time to implement one or more suggestive corrective actions to the communication.
Claims20
A method for implementing an electronic communication coaching service by a processor, comprising:
- interpreting an appropriateness of a communication prior to a user sending the communication to another party according to a plurality of identified contextual factors;
- alerting the user to a possible negative impact of sending the communication to the another party if the interpreted appropriateness is less than a predetermined threshold;
- and
- suggesting a delay in sending the communication for a selected period of time to implement one or more suggestive corrective actions to the communication.
A system for implementing an electronic communication coaching service, comprising:
- one or more computers with executable instructions that when executed cause the system to:
- interpreting an appropriateness of a communication prior to a user sending the communication to another party according a plurality of identified contextual factors;
- alerting the user to a possible negative impact of sending the communication to the another party if the interpreted appropriateness is less than a predetermined threshold;
- and
- suggesting a delay in sending the communication for a selected period of time to implement one or more suggestive corrective actions to the communication.
A computer program product for implementing an electronic communication coaching service by a processor, the computer program product comprising a non-transitory computer-readable storage medium having computer-readable program code portions stored therein, the computer-readable program code portions comprising:
- an executable portion that interprets an appropriateness of a communication prior to a user sending the communication to another party according a plurality of identified contextual factors;
- an executable portion that alerts the user to a possible negative impact of sending the communication to the another party if an interpreted appropriateness is less than a predetermined threshold;
- and
- an executable portion that suggests a delay in sending the communication message for a selected period of time to implement one or more suggestive corrective actions to the communication.
Dependencies are inferred from the claim text.