Systems and methods of specifying service level criteria

A computer program product comprising:

• one or more computer-readable storage media having computer-readable program instructions stored on the one or more computer-readable storage media said program instructions executes a computer-implemented method comprising the steps of:
• storing a set of associations between file transfer events and corresponding priority levels in a priority list and labeling at least one of the file transfer events associated with a high priority as a master process enabled to trigger a service level criteria (SIX) specifying process;
• obtaining from a log file raw file transfer metadata values comprising SLC for a corresponding one of the file transfers;
• determining one or more processed metadata values associated with the raw file transfer metadata values;
• locating one or more metadata columns in a file history data structure upon determining the one or more processed metadata values;
• storing the one or more processed data values in a data structure entry in data fields in the file history data structure corresponding to the one or more metadata columns;
• and
• repeating the obtaining, determining, locating and storing for others of the raw file transfer metadata values for corresponding file transfers marked in the priority list as high priority.

A computer processing system comprising:

• at least one processor;
• and
• a computer-readable storage media coupled to the at least one processor, wherein the computer-readable storage media contains program instructions executing a computer-implemented method comprising:
• storing a set of associations between file transfer events and corresponding priority levels in a priority list and labeling at least one of the file transfer events associated with a high priority as a master process enabled to trigger a service level criteria (SLC) specifying process;
• obtaining from a log file raw file transfer metadata values comprising SLC for a corresponding one of the file transfers;
• determining one or more processed metadata values associated with the raw file transfer metadata values;
• locating one or more metadata columns in a file history data structure upon determining the one or more processed metadata values;
• storing the one or more processed data values in a data structure entry in data fields in the file history data structure corresponding to the one or more metadata columns;
• and
• repeating the obtaining, determining, locating and storing for others of the raw file transfer metadata values for corresponding file transfers marked in the priority list as high priority.