System, method, and recording medium for cognitive and contextual queue management
AssigneeInternational Business Machines Corporation
InventorsLisa Seacat DeLuca, Jeremy Adam Greenberger, James Robert Kozloski
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Abstract
A queue management method, system, and non-transitory computer readable medium, include managing a queue by modeling a plurality of users in the queue as a non-Newtonian fluid and by modeling the plurality of users as a suspension of particles in the non-Newtonian fluid based on an analysis of cognitive data of each of the plurality of users, a wearable's signals for each user of the plurality of users, and a most likely direction of a movement of each user of the plurality of users to estimate a viscosity of the plurality of users in the non-Newtonian fluid.
Claims3
A queue management system comprising:
- a processor;
- and
- a memory, the memory storing instructions to cause the processor to perform:
- managing a queue by modeling a plurality of users in the queue as a non-Newtonian fluid and by modeling the plurality of users as a suspension of particles in the non-Newtonian fluid based on an analysis of cognitive data of each of the plurality of users, a wearable's signals for each user of the plurality of users, a most likely direction of a movement of each user of the plurality of users to estimate a viscosity of the plurality of users in the non-Newtonian fluid.
A queue management method, comprising:
- managing a queue by modeling a plurality of users in the queue as a non-Newtonian fluid and by modeling the plurality of users as a suspension of particles in the non-Newtonian fluid based on an analysis of cognitive data of each of the plurality of users, a wearable's signals for each user of the plurality of users, and a most likely direction of a movement of each user of the plurality of users to estimate a viscosity of the plurality of users in the non-Newtonian fluid.
A computer program product, the computer program product comprising a computer-readable storage medium having program instructions embodied therewith, the program instructions executable by a computer to cause the computer to perform:
- managing a queue by modeling a plurality of users in the queue as a non-Newtonian fluid and by modeling the plurality of users as a suspension of particles in the non-Newtonian fluid based on an analysis of cognitive data of each of the plurality of users, a wearable's signals for each user of the plurality of users, and a most likely direction of a movement of each user of the plurality of users to estimate a viscosity of the plurality of users in the non-Newtonian fluid.
Dependencies are inferred from the claim text.