Benchmark scalability for services

A computer program product comprising a computer readable storage medium having program instructions embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, the program instructions readable and/or executable by a processor to cause the processor to perform a method comprising:

• receiving, by the processor, an offer request, wherein the offer request includes one or more desired services;
• selecting, by the processor, available offerings, each of which includes at least one of the desired services;
• determining, by the processor, whether available benchmarks exist for each of the at least one desired service included in each of the selected available offerings;
• for each desired service determined as not having available benchmarks, computing, by the processor, a draft benchmark for each of a plurality of criteria;
• computing, by the processor, a confidence weight for each of the draft benchmarks;
• using, by the processor, the available benchmarks, the draft benchmarks, and the confidence weights to construct an offer;
• submitting, by the processor, the offer in response to the received offer request;
• and
• re-computing, by the processor, the draft benchmarks and the corresponding confidence weights for each of the respective desired services in response to determining that the submitted offer was not accepted.

A system, comprising:

• a processor;
• and
• logic integrated with the processor, executable by the processor, or integrated with and executable by the processor, the logic being configured to:
• receive, by the processor, an offer request, wherein the offer request includes one or more desired services;
• select, by the processor, available offerings, each of which includes at least one of the desired services;
• determine, by the processor, whether available benchmarks exist for each of the at least one desired service included in each of the selected available offerings;
• for each desired service determined as not having available benchmarks, compute, by the processor, a draft benchmark for each of a plurality of criteria;
• compute, by the processor, a confidence weight for each of the draft benchmarks;
• use, by the processor, the available benchmarks, the draft benchmarks, and the confidence weights to construct an offer;
• submit, by the processor, the offer in response to the received offer request;
• and
• re-compute, by the processor, the draft benchmarks and the corresponding confidence weights for each of the respective desired services in response to determining that the submitted offer was not accepted.