Creating and using a bridge for obtaining and displaying process cloud services (pcs) analytics data outside of the pcs

A non-transitory processor-readable storage device including instructions for a method for creating and using a bridge for obtaining and displaying process cloud services (PCS) analytics data outside of the PCS, wherein the non-transitory processor-readable storage device includes instructions executable by one or more processors for:

• creating the bridge between the PCS and a target intelligence system that is outside of the PCS at least by:
• publishing Representational State Transfer (REST) Application Programming Interfaces (APIs) for use in a user interface of the target intelligence system that a user interacts with, wherein the user is a customer of the PCS;
• providing intelligence cloud service (ICS) tables for designing customer dash boards;
• and
• creating converted PCS analytics data that the target intelligence system is capable of processing by converting PCS analytics data from the PCS into a target intelligence system format;
• using the bridge for communications between the PCS and the target intelligence system at least by:
• retrieving the converted PCS analytics data using the published REST APIs of the user interface of the target intelligence system;
• and
• creating the customer dash boards based on the ICS tables and the converted PCS analytics data.

An apparatus for creating and using a bridge for obtaining and displaying process cloud services (PCS) analytics data outside of the PCS, the apparatus comprising:

• one or more processors;
• and
• a non-transitory processor-readable storage device including instructions for:
• creating the bridge between the PCS and a target intelligence system that is outside of the PCS at least by:
• publishing Representational State Transfer (REST) Application Programming Interfaces (APIs) for use in a user interface of the target intelligence system that a user interacts with, wherein the user is a customer of the PCS;
• providing intelligence cloud service (ICS) tables for designing customer dash boards;
• and
• creating converted PCS analytics data that the target intelligence system is capable of processing by converting PCS analytics data from the PCS into a target intelligence system format;
• using the bridge for communications between the PCS and the target intelligence system at least by:
• retrieving the converted PCS analytics data using the published REST APIs of the user interface of the target intelligence system;
• and
• creating the customer dash boards based on the ICS tables and the converted PCS analytics data.