System, method, and program for remotely supporting work
AssigneeOptim Corporation
InventorShunji SUGAYA
Life of this patent
Estimating the term…
Abstract
A system for remotely supporting work, in which an image taken by a user terminal is shared between the user terminal and a terminal for remotely instructing work to remotely support work, includes: a detection unit that detects an ID or a password contained in the image; a processing unit that processes the image to make the ID and the password invisible if an ID or a password is detected; a display unit that displays the processed image on the terminal for remotely instructing work; and a receiving unit that receives a remote work instruction for the displayed processed image from the terminal for remotely instructing work.
Claims10
A system for remotely supporting work, in which an image taken by a user terminal is shared between the user terminal and a terminal for remotely instructing work to remotely support work, comprising:
- a detection unit that detects an ID or a password contained in the image;
- a processing unit that processes the image to make the ID and the password invisible if an ID or a password is detected;
- a display unit that displays the processed image on the terminal for remotely instructing work;
- and
- a receiving unit that receives a remote work instruction for the displayed processed image from the terminal for remotely instructing work,
- wherein the receiving unit receives a remote work instruction for the part other than that processed to make the ID or the password invisible in the displayed processed image but does not receive a remote work instruction for the part processed to make the ID or the password invisible.
(canceled)
A method for remotely supporting work, in which an image taken by a user terminal is shared between the user terminal and a terminal for remotely instructing work to remotely support work, comprising the steps of:
- detecting an ID or a password contained in the image;
- processing the image to make the ID or the password invisible if an ID or a password is detected;
- displaying the processed image on the terminal for remotely instructing work;
- and
- receiving a remote work instruction for the displayed processed image from the terminal for remotely instructing work,
- wherein receiving the remote work instruction includes receiving a remote work instruction for the part other than that processed to make the ID or the password invisible in the displayed processed image but not receiving a remote work instruction for the part processed to make the ID or the password invisible.
A computer program product for use in a computer to share an image taken by a user terminal between the user terminal and a terminal for remotely instructing work to remotely support work, the computer program product comprising a non-transitory computer usable medium having a set of instructions physically embodied therein, the set of instructions including computer readable program code, which when executed by the system causes a processor to execute the steps of:
- detecting an ID or a password contained in the image;
- processing the image to make the ID or the password invisible if an ID or a password is detected;
- displaying the processed image on the terminal for remotely instructing work;
- and
- receiving a remote work instruction for the displayed processed image from the terminal for remotely instructing work,
- wherein receiving the remote work instruction includes receiving a remote work instruction for the part other than that processed to make the ID or the password invisible in the displayed processed image but not receiving a remote work instruction for the part processed to make the ID or the password invisible.
Dependencies are inferred from the claim text.