Trailing communication flow integration

A method comprising:

• executing a scheduled communication flow with a target user based on a modeled communication flow and contact information of the target user stored in a first container structure, the modeled communication flow identifying a plurality of communications to perform based on actions of the target user;
• detecting, via an application programming interface (API), occurrence of a trigger associated with the user during execution of the scheduled communication flow;
• identifying, via the API, a second container structure which is linked to the detected trigger and which includes a modeled follow-up communication flow to perform based on additional actions of the user;
• and
• dynamically transferring contact information of the target user from the first container structure to the second container structure within the software application in response to the detected trigger during execution of the scheduled communication flow and executing a trailing communication flow with the target user based on the modeled follow-up communication flow and the transferred contact information stored in the second container structure.

A non-transitory computer readable storage medium comprising program instructions that when executed cause a computer to perform a method comprising:

• executing a scheduled communication flow with a target user based on a modeled communication flow and contact information of the target user stored in a first container structure, the modeled communication flow identifying a plurality of communications to perform based on actions of the target user;
• detecting, via an application programming interface (API), occurrence of a trigger associated with the user during execution of the scheduled communication flow;
• identifying, via the API, a second container structure which is linked to the detected trigger and which includes a modeled follow-up communication flow to perform based on additional actions of the user;
• and
• dynamically transferring contact information of the target user from the first container structure to the second container structure within the software application in response to the detected trigger during execution of the scheduled communication flow and executing a trailing communication flow with the target user based on the modeled follow-up communication flow and the transferred contact information stored in the second container structure.