Updates and support channel through mobile

A system, comprising:

• an enterprise services device comprising enterprise services executing on one or more hardware processors of the enterprise services device;
• a mobile device;
• and
• a network portal device;
• wherein the enterprise services device is configured to:
• i) permit a connection to the mobile device;
• ii) process maintenance and support operations requested by the mobile device over the connection, and iii) permit a second connection to the network portal device in performance of at least one of the maintenance and support operations;
• wherein the mobile device is configured to:
• i) establish the connection with the enterprise services device, ii) establish a third connection to the network portal device, and iii) receive the maintenance and support operations through a user-facing interface of the mobile device;
• wherein the network portal device is configured to:
• i) permit the second and third connections, ii) provided available updates to the enterprises services to the mobile device, and iii) download selected updates identified from the user-facing interface of the mobile device to the enterprise services device over the second connection.