Visualization of user intent in virtual agent interaction

A non-transitory machine-readable storage medium, the machine-readable storage medium including instructions that, when executed by a processor and memory of a machine, causes the machine to perform operations for visualization of a user intent in an interaction with a virtual agent, the operations comprising:

• receiving sentences from the respective interaction sessions;
• projecting the sentences to a higher-dimensional space to create respective higher-dimensional vectors;
• projecting the higher-dimensional vectors to a lower-dimensional space to create respective lower-dimensional vectors, the lower-dimensional space including either two dimensions or three dimensions;
• plotting the lower-dimensional vectors as respective points on a graph;
• encoding the respective points consistent with the respective intents determined to be associated with the sentences by an intent classifier to create encoded points;
• and
• generating a visual representation of the encoded points.

A method for visualization of a user intent in an interaction with a virtual agent, the method comprising a plurality of operations executed with a processor and memory of a computing device, the plurality of operations comprising:

• receiving sentences from the respective interaction sessions;
• projecting the sentences to a higher-dimensional space to create respective higher-dimensional vectors;
• projecting the higher-dimensional vectors to a lower-dimensional space to create respective lower-dimensional vectors, the lower-dimensional space including either two dimensions or three dimensions;
• plotting the lower-dimensional vectors as respective points on a graph;
• encoding the respective points consistent with the respective intents determined to be associated with the sentences by an intent classifier to create encoded points;
• and
• generating a visual representation of the encoded points.